Armed Protective Security Officer - SSA

Hana Industries Inc.; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Hana Industries, Inc. is hiring an Armed Protective Security Officer for the Social Security Administration Headquarters in Baltimore, MD. The PSO protects employees and facilities through access control, screening, patrols, and emergency response while adhering to SSA procedures and post orders.

The role requires armed security experience, valid Maryland credentials, and the ability to work evenings, nights, and weekends. Candidates must pass medical/drug exams and SSA suitability.

Qualifications

• Minimum of 2 years of armed security experience within the past five years.
• Minimum of 1 year of law enforcement experience in full-duty status with a full-service police department within the US.
• Minimum of 2 years of honorable service as a member of any US Armed Forces, National Guard, or Reserve service.

Responsibilities

• Maintain knowledge of Post Orders, SSA security procedures, and contract requirements.
• Perform access control, visitor processing, screening, and patrol functions.
• Operate security equipment and systems (x-ray, metal detectors, surveillance, access controls, alarms).
• Monitor facilities and respond to alarms, emergencies, and safety concerns.
• Conduct interior and exterior patrols and inspect security safeguards.
• Respond to emergencies, assist people, coordinate with first responders, and perform CPR/AED/First Aid as trained.
• Perform Security Control Center duties, including monitoring alarms and dispatching officers.
• Credentialing and visitor management using SSA-designated systems.
• Operate SSA security and access-control systems (PAM, PSIM, LENEL, etc.).
• Safeguard keys, credentials, and sensitive assets; maintain documentation.

Skills

Armed security

Law enforcement

Military service

Situational awareness

Customer service

Ethics & integrity

Education

High school diploma or GED

Job description

Description

Join Our Dynamic Team at Hana Industries, Inc.

Are you a skilled and experienced Protective Security Officer (PSO) seeking a fulfilling career opportunity? Look no further! Hana Industries, Inc. is actively seeking dedicated individuals to join our team as Armed Protective Security Officers at the Social Security Administration Headquarters in Baltimore, Maryland.

About Us

Hana Industries is a reputable professional services company specializing in serving federal government and military clients. With strong partnerships in the Department of Defense, Homeland Security, and the commercial services industry nationwide, we have established a stellar reputation for excellence.

Position Summary

The Protective Security Officer (PSO) provides armed security services in support of Social Security Administration (SSA) facilities. PSOs protect employees, visitors, facilities, and Government property through access control, screening, patrol, emergency response, Security Control Center operations, credentialing, and enforcement of established security procedures and Post Orders. Specific duties vary based on assigned post and facility.

Duties include, but are not limited to:

• Maintain thorough knowledge of and perform all duties in accordance with assigned Post Orders, contract requirements, and SSA security procedures.
• Maintain alertness and readiness while on duty and provide appropriate pass-down information to relieving officers.
• Perform access control, visitor processing, personnel/package screening, vehicle inspections, and patrol functions in accordance with Post Orders.
• Operate security equipment and systems, including x-ray machines, metal detectors, surveillance systems, electronic access controls, alarms, radios, active barriers, and other assigned equipment.
• Monitor facilities and security systems; identify and respond to suspicious persons, activities, security violations, alarms, emergencies, and safety concerns.
• Conduct interior and exterior patrols and inspect doors, gates, parking areas, security equipment, and other physical security safeguards.
• Respond to emergencies and incidents, assist employees and visitors, coordinate with first responders, and perform CPR/AED, First Aid, and other emergency-response functions as trained.
• May perform Security Control Center duties, including monitoring alarms and surveillance systems, dispatching officers, maintaining operational logs, preparing incident reports, and making required notifications.
• May perform credentialing and visitor management functions, including issuing and tracking badges, credentials, access cards, keys, and parking passes using SSA-designated systems.
• Operate SSA security and access-control systems, including PAM, PSIM, VSS/ESS, LENEL, and other Government systems, as assigned and trained.
• Safeguard Government keys, credentials, security information, equipment, and other sensitive assets.
• Maintain accurate reports, logs, records, and other required documentation.
• Provide professional assistance and direction to employees, visitors, contractors, and the public.
• Participate in required training, drills, exercises, and security-related activities.
• Perform Access Control and Screening functions for the Loading Dock at the National Support Center, as needed.
• Perform other security-related duties consistent with the assigned post, Post Orders, contract requirements, and direction of authorized Government or Contractor personnel.

Finally, as a member of our Company, we expect that you will do your best to promote our Company values of integrity, teamwork, diversity, high ethical standards, and genuine care for our employees.

What You Bring

• Experience and Training -Proven experience, training, and knowledge working as a professional security officer
• Responsibility – Understands the seriousness of carrying a weapon and acts with caution and accountability at all times.
• Alertness – Maintains high situational awareness and is quick to notice and respond to unusual behavior or safety threats.
• Integrity – Demonstrates honesty, ethics, and adherence to rules, especially when no one is watching.
• Reliability – Shows up on time, completes assignments, and can be counted on to perform under pressure.
• Customer Service Orientation – Balances security duties with providing help or direction to employees, clients, or the public when appropriate.

Why You’ll Love Working Here

• Be part of a mission-driven team that values integrity and service
• Work in a supportive culture where your contributions make a difference
• Help protect people and places that matter most.

Requirements

To be considered for this position, candidates must meet ALL of the following requirements, and examination results must be favorable as defined by contractual standards:

Experience

• Minimum of 2 years of armed security experience within the past five years OR
• Minimum of 1 year of law enforcement experience in full-duty status with a full-service police department within the US, with a good standing resignation or retirement OR
• Minimum of 2 years of honorable service as a member of any US Armed Forces, National Guard, or Reserve service.

Education

High school diploma or GED.

Qualifications

• Must possess a valid Maryland Security Guard License and Handgun Permit
• Minimum age requirement: 21 years
• US citizenship or lawful permanent residency for current members of the U.S. Armed Services or individuals with an Honorable Discharge from the U.S. Military
• Possession of an approved Social Security Card issued by SSA
• Ability to obtain favorable verification through the E-Verify system
• Willingness to work evenings, overnights, and weekends as required
• Fluent in spoken, written, and comprehended English
• Possession of a current State-issued Driver’s License or State ID
• Proficiency with firearms
• Ability to handle common and crisis situations at the client site calmly and efficiently
• Professional demeanor and appearance
• Excellent customer service and interpersonal skills
• Team-oriented and safety-conscious
• High level of ethics and integrity.

Other Requirements

• Able to obtain and maintain SSA suitability
• Successful completion of Medical/Physical examination and Drug testing with favorable results
• Successful completion of New Hire Academy training
• Successful passing of firearms qualifications.

Physical/Mental Requirements and Working Environment

• Candidates must be able to:
• Stand and walk for extended periods
• Work outdoors in various weather conditions
• Work extended shifts and overtime when necessary.

HIND is an EEO employer: D/V/M/G