Armed Field Supervisor - County

Allied Universal; Palmdale (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global security company as an Armed Security Field Supervisor! In this dynamic role, you will supervise site staff, ensuring the delivery of quality services while acting as a vital liaison between customers and security teams. With a focus on exceptional customer service and effective communication, you'll be responsible for coaching and developing team members, managing performance, and addressing staffing needs. This position offers a rewarding career path in a diverse and inclusive workplace, complete with competitive pay and comprehensive benefits. If you're ready to make a difference and lead a dedicated team, this opportunity is for you!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

Retirement Plan

Employee Assistance Programs

Company Discounts

Paid Training

Uniforms Provided

Qualifications

• 2+ years of supervision experience required.
• Effective communication and customer service skills are essential.

Responsibilities

• Supervise and coordinate quality services for assigned customers.
• Act as a liaison between customers and security officers.

Skills

Supervision Experience

Effective Communication Skills

Customer Service Skills

Crisis Management

Interpersonal Skills

Education

High School Diploma or Equivalent

Tools

Scheduling and Billing Software

Wireless Technology

Job description

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Come and Join the World's Leading Global Security Company!

• We Offer Attractive Pay Options like DailyPay and Weekly Pay
• Payrate $28.41 / Hour and Benefits
• Paid Training and Uniforms Provided
• Must Have 2 Years of Supervision Experience within the last 3 years
• Must have a clean background and MVR (Driving Record)

Allied Universal Services is seeking the position of an Armed Security Field Supervisor.

The Armed Field Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Field Supervisor will act as a liaison between customers, Operation Managers, and security officers. They will supervise site staff and provide coaching, recognition, and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Must Have 2 Years of Supervision Experience within the last 3 years
• Must have a clean background and MVR (Driving Record)
• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.