Arena Guest Services Associate (Part-Time)

Legends Global; Highland Heights (KY); On-site; USD 14,000 - 21,000; Part time

Job summary

Legends Global is seeking part-time Guest Services Representatives for Truist Arena in Highland Heights, KY. The role involves greeting guests, scanning tickets, guiding patrons to seats, and maintaining safe, organized surroundings during events.

Candidates should have high school education or GED, strong communication skills, and the ability to work flexible hours including evenings, weekends, and holidays. Prior stadium guest service or security experience is a plus.

Qualifications

• Customer service experience preferred.
• Ticket scanning and crowd management skills.
• Excellent communication and organizational abilities.

Responsibilities

• Greet patrons and guide them throughout the venue.
• Scan tickets and verify entry with accuracy.
• Provide directions to seats and facilities as needed.
• Deny entrance to unauthenticated guests.
• Maintain clean and presentable work area before doors open; keep aisles clear during events.
• Identify safety concerns and report incidents to supervision.
• Deliver the best possible guest experience by listening to concerns and requests.

Skills

Customer service

Ticketing

Communication

Organization

Multitasking

Professional presentation

Stand for long periods

Teamwork

Flexible hours

Basic computer skills

Education

High School diploma or GED

Job description

Legends Global is seeking part-time Guest Services Representatives for Truist Arena in Highland Heights, KY. The role involves greeting guests, scanning tickets, guiding patrons to seats, and maintaining safe, organized surroundings during events.

Candidates should have high school education or GED, strong communication skills, and the ability to work flexible hours including evenings, weekends, and holidays. Prior stadium guest service or security experience is a plus.