Arena and Aquatics Operations Assistant

City of Eagan; Eagan (MN); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Benefit eligible

Job summary

City of Eagan is seeking an Arena and Aquatics Operations Assistant to perform hands-on maintenance of Civic Arena and Aquatic Facilities. The role includes ice resurfacing, pool upkeep, and supervising seasonal staff, with schedules including nights and weekends.

You will support mechanical repairs, building maintenance, and customer service for guests, while helping implement preventative maintenance programs and ensuring safe, clean operations year-round.

Qualifications

• High School diploma or equivalent.
• Valid driver’s license.
• Two years of arena and pool maintenance experience.
• Certified pool operator or aquatic facilities operator.
• HVAC certificate.
• Class C Boilers license.
• Experience with swimming pool filtration equipment and chemical systems.

Responsibilities

• Operates electric ice resurfacing equipment and maintains ice surface and equipment.
• Provide customer service to guests while on duty.
• Assist in installation and removal of ice sheets and indoor turf at the Civic Arena.
• Assist custodial functions of Aquatic Facility and Civic Arena including locker rooms and restrooms.
• Perform light maintenance on doors, plumbing fixtures and equipment.
• Provide work direction to seasonal staff.
• Assist with arena building and equipment repairs (refrigeration, dehumidifier, furnaces, pumps).
• Train part-time arena and pool employees.
• Contribute to a positive work climate through reinforcement and teamwork.
• Operate and maintain equipment washing/drying machines.
• Keep Supervisors informed of progress and issues.
• Requisition supplies for operations.
• Assist in preventative maintenance for pool equipment and facilities.
• Assist with startup and season-end closing of Aquatic Facility equipment.
• Maintain pool chemistry per Minnesota state standards.
• Develop and maintain facility work plans for short/long-term projects.
• Perform other assigned functions.

Skills

Customer service

Mechanical aptitude

Team leadership

Lifting up to 75 lbs

HVAC knowledge

Education

High School diploma or equivalent

HVAC certificate

Certified pool operator

Class C Boilers license

Tools

HVAC equipment familiarity

Job description

Arena and Aquatics Operations Assistant

Pay:$26.777 - 34.719 per hour, DOQ

Full-Time, Non-Exempt, Benefit Eligible

Join Team Eagan!

Join our team and play a hands‑on role in keeping the Civic Arena and Aquatic Facilities safe, clean, and operating at their best year‑round. This 40‑hour‑per‑week, benefit eligible position offers a variety of work—from ice resurfacing and pool maintenance to assisting with operational and mechanical repairs, facility upkeep, and directing seasonal staff.

If you have a “fix‑it” mentality, enjoy hands‑on maintenance, like working with people, and thrive in a job where no two days are exactly alike, we’d love to have you on our team!

Work Hours

Scheduled hours include nights and weekends with some changes due to seasonal demands and needs.

Candidates who meet the minimum qualifications of the position will be invited to participate in a pre-recorded video interview.

Responsibilities

• Operates electric ice resurface equipment and maintains ice surface and ice equipment.
• Provide customer service to guests while on duty.
• Responsible in assisting the installation and removal of ice sheets and indoor turf at the Civic Arena.
• Responsible for assisting in the custodial functions of the Aquatic Facility and Civic Arena including locker rooms, restrooms, mechanical rooms, and grounds.
• Provides light duty repair or upkeep of doors, plumbing fixtures, and maintenance equipment.
• Provides work direction to seasonal Civic Arena and Aquatic facility staff.
• Assist with Civic Arena building and equipment repairs on refrigeration, desiccant dehumidifier, gas furnaces, hot water heaters, and all pumps.
• Provides work training to part‑time Arena and pool employees – including ice resurfacer drivers and maintenance staff.
• Contributes to an effective work climate for employee motivation and productivity through positive reinforcement, recognition, team building, and job enrichment.
• Operates and maintain equipment washing and drying machines.
• Keeps Supervisors informed of daily work accomplishments, problems, new developments, and status of operations.
• Requisitions supplies, materials, and services for the Civic Arena and Aquatic Facilities operations.
• Assists with developing and implementing the preventative maintenance program for pool equipment, water play features, buildings, and pool surfaces for the Aquatic Facility; performs repairs as appropriate.
• Assist with startup and season end closing of the Aquatic Facility equipment.
• Performs maintenance on the Aquatic Facility filtration pumps, motors, and chemical systems to ensure proper operation and water quality of the pools. Maintain proper pool chemistry to ensure Ph. and chlorine levels are kept at Minnesota state standards.
• Assist with developing and maintaining facility work plans to prioritize short‑term and long‑term maintenance projects based on available resources.
• Performs other functions as assigned.

Qualifications

• Valid driver’s license.
• High School diploma or equivalent.
• Demonstrated ability to work with mechanical functions.
• 1 year of experience in building repair and maintenance.
• Certificate in HVAC.
• Experience in swimming pool filtration equipment, chemical systems, and pump systems functions.
• Two years of experience in arena and pool maintenance.
• Certified pool operator and/or aquatic facilities operator.
• Class “C” Boilers license

Other Knowledge, Skills, and Abilities

Knowledge of

• Maintain a commercial facility setting or local government facility.
• Proven customer service which includes communications, awareness of needs and product knowledge.

Skills in

• Working effectively with the public and fellow employees.
• General maintenance including plumbing, doors and hardware, cleaning equipment, and minor repairs.
• Repairing and maintaining water slides.

Ability to

• Work independently on maintenance projects and repairs.
• Work with mechanical functions.

Supervision

Indirect Supervision: Provide work directions to seasonal and part‑time employees.

Physical Requirements

• The employee is occasionally required to climb a ladder, operate a lift, use small hand tools, and operate a vehicle with multiple hand and feet operations.
• Specific vision abilities required include close, distance, and peripheral vision
• Ability to lift and/or carry up to 75 pounds.
• Operate and work with personal lifts up to 45 feet high. Working with various cleaning and snow removal chemicals.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Working Conditions

• Civic Arena – 60% Aquatic Facility – 40%
• Indoor & outdoor working conditions in which temperatures could reach 100 degrees F with high humidity in the summer, and - 30 degrees F in the winter. This position could be required to work outdoors in rain, snow, sleet and high winds.
• This position will have established work hours based on the seasonal work priorities, including evenings, Saturdays, and Sundays at different times of the calendar year.
• This is a 40 hour per week position, overtime eligible.

Located in the Twin Cities metro area, Eagan is home to about 68,000 people. The City operates under a Council-Administrator form of government, employing over 300 regular full‑time employees, and up to 400 seasonal and part‑time employees. Regarded as a great place to live, work and play, the City of Eagan prides itself on exceptional customer service and employs a stable workforce with experienced and professional staff. Areas of employment include finance, engineering, law enforcement, fire safety, parks and recreation, forestry, public works and utilities, community development, sports and fitness, arts and preschool education, etc. Visit our website to learn more at cityofeagan.com.

The City of Eagan is an Equal Opportunity Employer