Area Vice President – Solutions Engineering

NinjaOne; Austin (TX); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan

Unlimited PTO

Job summary

NinjaOne is seeking an Area Vice President, Solutions Engineering to drive growth across the enterprise market. This role involves shaping technical engagement with customers and leading a team of Solutions Engineers.

The ideal candidate should possess over 10 years in pre-sales engineering, be proficient in Windows and other OS environments, and be comfortable in a hybrid working model. You'll work closely with Sales Leadership to accelerate enterprise growth while enjoying comprehensive benefits and unlimited PTO.

Qualifications

• 10+ years in pre‑sales engineering or technical consulting for enterprise B2B SaaS.
• Experience leading Solutions Engineers with hands-on credibility.
• Strong communicator with executive presence.

Responsibilities

• Own the full pre‑sales technical experience across the enterprise space.
• Collaborate closely with Account Executives to drive regional growth.
• Lead Solutions Engineers while engaging in strategic deals.

Skills

Proficiency in Windows environments

Familiarity with Linux and macOS systems

Understanding of networking concepts

Hands-on experience with RMM tools

Scripting experience (PowerShell, JavaScript)

Education

Bachelor’s degree preferred

Technical certifications (e.g., CISSP)

Tools

Salesforce

Jira

Highspot

Job description

About the Role

We’re seeking a sharp, trusted, and highly autonomous Area Vice President, Solutions Engineering to help drive NinjaOne’s continued growth across the enterprise market. This is a builder role and an opportunity to help shape how we engage complex enterprise customers across the region while developing and guiding Solutions Engineers supporting the business. You will play a key role in defining technical engagement models, scaling enterprise technical wins, and setting the standard for pre‑sales excellence across North America. As a player and coach, you will own the strategic technical relationship with prospects, customers, and partners while partnering closely with Enterprise Sales to influence deal strategy and drive measurable impact. You will lead and develop a team of Solutions Engineers while remaining hands‑on in complex opportunities, ensuring customers clearly understand the value of the NinjaOne platform and how it supports their IT operations at scale. You will collaborate closely with Sales Leadership, Enablement, Product, and Customer teams to ensure alignment across the technical sales motion while helping build the playbooks, tools, and repeatable processes that allow the enterprise business to scale across the region.

Location

Hybrid – Remote in Austin, TX

Travel

~30% – including strategic customer meetings, industry events, and internal collaboration.

What You’ll be Doing

• Own the full pre‑sales technical experience across the enterprise space in North America, guiding prospects through evaluation, product demos, architecture design, and proof‑of‑concept stages.
• Collaborate closely with Account Executives and Sales Leadership to drive regional growth and align technical value to customer infrastructure and operational goals.
• Lead and mentor Solutions Engineers supporting the region while remaining hands‑on in strategic deals, stepping into complex technical evaluations, architecture discussions, and proof‑of‑concept engagements where executive technical leadership is needed.
• Own the technical strategy, identifying repeatable technical patterns across opportunities and translating those insights into scalable pre‑sales playbooks, demo standards, and enablement for the broader SE team.
• Partner with onboarding and Customer Success teams to accelerate time‑to‑value and ensure long‑term adoption across large, distributed enterprise environments.
• Support the review and alignment of technical content within RFIs and customer evaluation processes, providing subject‑matter expertise without owning full proposal management.
• Serve as a strategic voice between Sales and Product surfacing regional customer feedback, identifying feature gaps and influencing roadmap direction.
• Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE‑to‑SE model.
• Represent NinjaOne at regional industry events, conferences, and customer forums.
• Help shape the future of the Enterprise SE function contributing to playbooks, processes, and cross‑functional alignment across the organization.
• Other duties as assigned.

Technical Requirements

• Proficiency in Windows environments, registry services performance troubleshooting.
• Familiarity with Linux and macOS systems and basic command‑line troubleshooting.
• Strong understanding of networking concepts including DNS, VPNs, firewalls, and endpoint protections.
• Hands‑on experience with RMM tools, ITSM platforms, and endpoint lifecycle management.
• Scripting experience in PowerShell, JavaScript, and/or VBScript is strongly preferred.
• Comfortable navigating complex IT ecosystems and integrating with existing infrastructure.
• Experience with Salesforce, Jira, Highspot, or equivalent systems.

About You

• 10+ years in pre‑sales engineering, solutions architecture, or technical consulting supporting enterprise B2B SaaS customers.
• Experience leading and developing Solutions Engineers while maintaining hands‑on credibility in complex enterprise or public sector sales cycles.
• Evolved from a technical background such as TAM, support, or systems engineer with practical insight into IT operations at scale across the enterprise space.
• Recognized authority in a technical domain or market segment with the ability to shape technical strategy and guide complex public sector opportunities to technical close.
• Strong communicator with executive presence able to tailor messaging for administrators, technical staff, and agency leadership.
• Deep domain knowledge in IT operations, RMM, endpoint management, and ITSM‑adjacent platforms within the public sector.
• Understands how IT teams in enterprise environments evaluate, procure, and scale solutions along with insight into procurement processes and compliance considerations.
• Known for high emotional intelligence, technical credibility, and a customer‑first mindset.
• Operates with adaptability and urgency excelling in fast‑paced high‑growth environments.
• Bachelor’s degree preferred but not required.
• Technical certifications such as CISSP, Security+, or cloud architecture are a plus.
• Embodies NinjaOne’s values – Curiosity, Integrity, Kindness, Humility, Builders – and contributes to an environment where these values thrive.

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full‑time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work‑life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status prohibited by law.