Area Supervisor - Palm Beach County

Total Cleaning; West Palm Beach (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading cleaning service provider seeks an Area Supervisor in West Palm Beach to manage a team of Cleaning Specialists. This role involves ensuring high-quality cleaning standards, training staff, and coordinating daily operations. Ideal candidates are detail-oriented with strong communication skills, bilingual abilities preferred, and experience in janitorial supervision.

Benefits

Flexible schedule

Opportunity for advancement

Qualifications

• 2 years of janitorial supervision experience required.
• Bilingual skills in English/Spanish a plus.
• Valid driver's license necessary.

Responsibilities

• Lead, supervise, and coordinate activities of a team of Cleaning Specialists.
• Perform daily routine inspections and ensure quality of service.
• Provide job site training to cleaning specialists.

Skills

Communication

Problem-solving

Attention to detail

Customer service

Time management

Education

High school diploma or equivalent

Job description

Area Supervisor - Palm Beach County(Operations)

West Palm Beach, FL, United States of America

We are looking for a dedicated, client focused and passionate about delivering exceptional quality Supervisor to lead, supervise and coordinate activities of a team of Cleaning Specialists engaged in cleaning and maintaining diverse facilities. You will be working under the direction of the Area Manager for the Palm Beach Region.

Major Responsibilities:
• Report to the Area Manager, obtains job assignments for every evening and reports any issues that need to be addressed from the previous work night.
• Perform daily routine inspections and follow up to ensure immediate corrections, and that the staff maintains the highest level of quality in all the accounts.
• Provide initial and job site training to cleaning specialists. After the initial training has been completed satisfactorily, the cleaning specialist is assigned specific job duties or a combination of work duties that will be his/her responsibilities, based on requirements for each specific site.
• Work side by side with cleaning specialists when required.
• Cover for cleaning specialists when out due to absenteeism.
• On occasion, deliver supplies to accounts.
• Check cleaning equipment and supplies when inspecting accounts.
• Make sure the service is completed in each account under his/her supervision.
• Make recommendations and provide written reports to Area Managers such as poor quality workmanship, attendance, appearance (uniform), and others.
• Communicate professionally and provide very detailed information, responding immediately to problems or suggestions at any time.
• Improve the quality of service by hiring, training, cross-training, developing, and directing cleaning specialists.
• Ensure compliance with contract specifications.
• Keep inventory of supplies in each account.
• Assist Area Manager to maintain equipment and repair budget.
• Review time sheets daily. Monitor exception report daily.
• Coordinate special projects with Area Manager.
• Ensure all employees have completed an orientation and are trained prior to beginning work.
• Assist the Area Manager in hiring, terminating, and transferring of employees.
• Complete all requested paperwork on a timely basis.
• Respond immediately to company/employer requests.
• Work with and report to the HR Department regarding any employee issues or problems.
• Maintain a safe work environment for all employees by promoting safe work habits.
• Hold safety meetings, and document each meeting held and who attended.
• Ensure that all employees are: wearing and using uniforms and id badges, and if required, safety belts, safety glasses, safety shoes, and gloves while working on wet floors or suspicious garbage; following all safety guidelines.
• Inspect equipment and ensure that it is in good condition.
• Inspect and make sure that janitor closets are neat and organized.
• Inspect and make sure that all chemical bottles are properly labeled.
• Report to and work with the risk management department regarding any safety issues or incidents.
• Prepare accounts for all inspections in advance.
• Keep management informed always.
• Supports the management team at Total Cleaning.
• Performs other duties as assigned.

Education and Experience Requirements:
• High school diploma or equivalent required.
• At least 2 years of janitorial supervision experience.
• Bilingual skills in English/Spanish a plus.
• Available nights, days and weekends. Open schedule. This position requires for you to be on call.
• Computer skills a plus.
• Excellent oral and written communication skills.
• Ability to communicate with different levels of internal and external customers.
• Strong communication and customer service skills.
• Valid driver’s license.
• Strong problem-solving, follow up, and ability to make swift, sound judgements.
• Strong attention to detail and results oriented.

Other Requirements:
• Ability to stand and walk for extended periods of time.
• Attention to detail – meticulous
• Ability to read & follow schedules.
• Must be physically dexterous as there is lifting, bending and stooping involved.
• Be safety minded.

• Able to deliver exceptional client care – exceeding customer’s expectations.
• Strong work ethic.
• Able to analyze and solve problems efficiently.
• Able to use an effective task/time management system and to prioritize track outstanding responsibilities.
• Able to anticipate and prevent issues before they arise.
• Able to inspire his/her team to go above and beyond.

Schedule:
Monday to Friday
4pm to 11pm
Saturdays as needed.