Area Supervisor: Lead Store Ops & Service

Ross Stores; Homelands (CA); On-site; USD 25,347 - 26,036; Full time

Job summary

Ross Stores is looking for an Area Supervisor in California to oversee store operations and manage associates while maintaining a safe and welcoming shopping environment. The ideal candidate should have strong communication skills, prior experience in customer service and supervision, and be capable of performing basic math. This role involves training staff, ensuring compliance with safety protocols, and handling cash operations. The position offers a dynamic work environment with opportunities for growth and development.

Qualifications

• Excellent verbal communication skills.
• Fluency in English is required.
• Prior customer service and supervisory experience preferred.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Supervise Associates and store operations.
• Ensure customer safety and service satisfaction.
• Maintain cleanliness and organization of the store.
• Manage cash pulls and bank deposits as needed.
• Train Associates on proper procedures at front end.

Skills

Excellent verbal communication skills

Fluency in English

Prior customer service experience

Prior supervisory experience

Ability to perform basic calculations

Tools

Point-of-sale equipment

Job description

Ross Stores is looking for an Area Supervisor in California to oversee store operations and manage associates while maintaining a safe and welcoming shopping environment. The ideal candidate should have strong communication skills, prior experience in customer service and supervision, and be capable of performing basic math. This role involves training staff, ensuring compliance with safety protocols, and handling cash operations. The position offers a dynamic work environment with opportunities for growth and development.