Area Supervisor: Lead Store Ops & Front End

Ross Stores, Inc.; Cleveland (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor for their Cleveland location. This role involves overseeing Store operations, supervising Associates, and maintaining a high standard for merchandise presentation. Responsibilities include ensuring a safe and customer-friendly shopping environment, managing front-end operations, and adhering to company policies. Candidates should have strong communication skills and prior experience in customer service or retail leadership. Evening and weekend availability is required.

Qualifications

• Prior Customer Service and supervisory experience preferred.
• Excellent verbal communication skills required.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Responsible for opening and closing the Store.
• Supervising Associates to maintain a friendly, easy-to-shop environment.
• Ensures proper merchandise presentation and cleanliness.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service and supervisory experience

Familiarity with point‑of‑sale equipment

Ability to perform basic mathematical calculations

Job description

Ross Stores, Inc. is seeking an Area Supervisor for their Cleveland location. This role involves overseeing Store operations, supervising Associates, and maintaining a high standard for merchandise presentation. Responsibilities include ensuring a safe and customer-friendly shopping environment, managing front-end operations, and adhering to company policies. Candidates should have strong communication skills and prior experience in customer service or retail leadership. Evening and weekend availability is required.