Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Mount Prospect (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

Employee Discount

401K

Health Insurance

Sick Pay

Referral Bonuses

Job summary

Ross Stores is looking for an Area Supervisor in Mount Prospect, Illinois. This position involves overseeing specific store operations, supervising associates, and ensuring both customer satisfaction and safety. Successful candidates will have strong communication skills and prior supervisory experience. The base pay range for this role is between $16.50 and $17.00 per hour. Benefits include health insurance and a 401K. Join Ross to be part of a team that values career growth and teamwork.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Responsible for a specific area of the Store and general operations.
• Supervise Associates and maintain a friendly shopping environment.
• Ensure proper merchandise presentation and cleanliness.
• Responsible for security and safety within the Store.
• Train and coach Associates on Front End procedures.

Skills

Excellent verbal communication skills

Customer service experience

Prior supervisory experience

Ability to perform basic mathematical calculations

Fluency in English

Tools

Point-of-sale equipment

Job description

Ross Stores is looking for an Area Supervisor in Mount Prospect, Illinois. This position involves overseeing specific store operations, supervising associates, and ensuring both customer satisfaction and safety. Successful candidates will have strong communication skills and prior supervisory experience. The base pay range for this role is between $16.50 and $17.00 per hour. Benefits include health insurance and a 401K. Join Ross to be part of a team that values career growth and teamwork.