Area Supervisor: Lead Store Ops & Customer Experience

Ross Stores; Tinley Park (IL); On-site; USD 22,730 - 23,419; Full time

Benefits offered by this job

401K

Employee Assistance Program

Medical/Dental/Vision Health Insurance

Associate Discount

Job summary

Ross Stores in Tinley Park, Illinois, seeks an Area Supervisor to oversee store operations, ensuring a friendly environment and excellent customer service. Responsibilities include supervising Associates, maintaining safety on the sales floor, and executing store merchandising standards. Ideal candidates will have strong communication skills and experience in customer service and supervision. The role offers a base pay range of $16.50 to $17.00, alongside various benefits including insurance programs and a 401K plan.

Qualifications

• Excellent verbal communication skills are required.
• Must be fluent in English.
• Prior customer service and supervisory experience is preferred.
• Familiarity with point-of-sale equipment is desired.
• Ability to perform basic mathematical calculations commonly used in retail is essential.
• Willingness to work evenings and weekends.

Responsibilities

• Supervise Associates and maintain a friendly shopping environment.
• Ensure safety procedures are followed on the sales floor.
• Demonstrate courtesy and professionalism to all customers.
• Maintain store cleanliness and organization.
• Execute merchandising tasks according to company standards.
• Ensure compliance with loss prevention policies.

Skills

Excellent verbal communication skills

Fluency in English

Prior Customer Service experience

Supervisory experience

Basic mathematical calculations

Tools

Point-of-sale equipment

Job description

Ross Stores in Tinley Park, Illinois, seeks an Area Supervisor to oversee store operations, ensuring a friendly environment and excellent customer service. Responsibilities include supervising Associates, maintaining safety on the sales floor, and executing store merchandising standards. Ideal candidates will have strong communication skills and experience in customer service and supervision. The role offers a base pay range of $16.50 to $17.00, alongside various benefits including insurance programs and a 401K plan.