Area Supervisor (Indianapolis, IN)

nllocating; Indianapolis, Northern (IN, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays and vacation time

Benefits: Medical, Dental, Vision, STD

401(k) with match

Job summary

Northern Lights Locating and Inspection is hiring a full-time Area Supervisor - Locate to monitor tickets, supervise locators, and coordinate field operations across assigned regions. The role requires extensive travel (≈75%+), strong troubleshooting skills, and adherence to safety and company policies.

You will review timecards, assist with vacations, and support team morale while maintaining high-quality Locate services. DOT certification readiness and valid license are required.

Qualifications

• Attention to detail emphasized as a must.
• Willingness to travel 75%+ is required.
• Excellent troubleshooting and problem-solving skills.
• Verbal and written communication skills are essential.
• Must have a valid driver's license and ability to obtain DOT certification.

Responsibilities

• Monitor tickets on the Northern Lights portal and rebalance workload.
• Locate designated areas to regulate volume and maintain quality.
• Assist with field audits and calendar coordination.
• Review and approve timecards on Sundays.
• Train new locators and assist with safety initiatives.

Skills

Attention to Detail

Willingness to Travel

Troubleshooting

Problem Solving

Verbal and Written Communication

Valid Driver's License

DOT Certification Possession or Readi

Job description

Job Details

Job Location: Indianapolis, IN 46201

Area Supervisor - Locate

Status: Full Time, Employee

Relevant Work Experience: Experience in locating required and supervisor experience required

Reports to: Regional Supervisor Locating Services

Direct Reports: Locate Technicians

JOB SUMMARY

• Monitoring tickets throughout each day on the Northern Lights portal and trading/moving them as needed to accommodate volume and efficiency
• Locate a designated area or where help is needed to regulate volume and maintain customer quality
• Assist with monthly field and computer audits as directed by the Regional Supervisor
• Monitoring hours through Clock Shark each day
• Thoroughly read emails, checking emails/text messages often, acknowledge and follow up on emails that are sent to you
• Keep your phone on you and be available 24/7 with assistance
• Supervise locators / handle personnel issues with assistance from management and HR (as needed)
• Timecard Review and approval Sunday evenings via email to the Regional Supervisor
• Coordination of vacation schedules
• Support team members with daily issues/concerns
• Maintain and boost morale with locators in the field
• Locate in areas that need assistance or troubled specific locates
• Determine the working hours of locators so that ticket volume can be managed.
• Assist with shooting difficult locates - "schedule and assist with Meet-up".
• Responsible for equipment calibration and documentation of calibration.
• First level - damage/damage reports initial documentation
• Training new locators
• Support safety initiatives per company policy

PERSONAL ATTRIBUTES

• Self-motivated and able to learn quickly
• Team-oriented and have exemplary character
• Safety focused
• Strong Communication

NORTHERN LIGHTS OFFERS

• Competitive pay
• Paid Holidays and Vacation Time.
• Affordable benefits include Medical, Dental, Vision, STD, LTD, and Life Insurance
• 401(k) Plan - with match!

QualificationsJOB REQUIREMENTS

• Attention to Detail
• Willingness to Travel (75% +)
• Excellent troubleshooting and problem-solving skills.
• Expertise in the locating industry
• Ability to maintain a consistent teamwork mentality.
• Knowledge of Northern Lights policies.
• Good verbal and written communication skills.
• Able to pass a drug screen
• Must have a valid Driver's License and the ability to obtain a DOT physical certification.

Northern Lights Locating and Inspection is an Equal Opportunity Employer.