Area Supervisor (Green Bay, WI)

Northern Lights Locating & Inspection; Green Bay (WI); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading utility service company is hiring an Area Supervisor in Green Bay to oversee locating operations and manage team performance. The role involves monitoring ticket efficiency, supervising staff, and ensuring high-quality customer service. Benefits include competitive pay, medical coverage, and a 401(k) plan with a match.

Benefits

Paid Holidays and Vacation Time

Medical, Dental, Vision insurance

401(k) Plan with match

Qualifications

• Experience in locating and supervising required.
• Valid Driver’s License and ability to obtain DOT physical certification.
• Ability to travel 75%+.

Responsibilities

• Monitor tickets daily and manage workload.
• Supervise locators and handle personnel issues.
• Assist with training new locators.

Skills

Attention to Detail

Excellent troubleshooting

Problem-solving skills

Teamwork mentality

Communication skills

Job description

4 days ago Be among the first 25 applicants

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Northern Lights Locating & Inspection provided pay range

This range is provided by Northern Lights Locating & Inspection. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/hr - $75,000.00/hr

Northern Lights Locating and Inspection, Inc. was created in March of 2001 to provide services to clients with a need to protect their utility networks. Not just a ‘Paint and Flag’ service, Northern Lights delivers locating and inspection expertise that goes beyond that of traditional utility location. Northern Lights provides protection to our customers utility 24 hours a day, 365 days a year. We have since expanded into Sewer Imaging, inspection, and locating sewer mains/laterals using the latest technology on the market. We also perform Inspection work/services on utility project throughout the United States.

AREA SUPERVISOR - LOCATE

STATUS: Full Time, Employee

RELEVANT WORK EXPERIENCE: Experience in locating required and supervisor experience required Reports to: Regional Supervisor Locating Services

Direct Reports: Locate Technicians

Job Summary

• Monitoring tickets throughout each day on the Northern Lights portal and trading/moving them as needed to accommodate volume and efficiency
• Locate a designated area or where help is needed to regulate volume and maintain customer quality
• Assist with monthly field and computer audits as directed by the Regional Supervisor
• Monitoring hours through Clock Shark each day
• Thoroughly read emails, checking emails/text messages often, acknowledge and follow up on emails that are sent to you
• Keep your phone on you and be available 24/7 with assistance
• Supervise locators / handle personnel issues with assistance from management and HR (as needed)
• Timecard Review and approval Sunday evenings via email to the Regional Supervisor
• Coordination of vacation schedules
• Support team members with daily issues/concerns
• Maintain and boost morale with locators in the field
• Locate in areas that need assistance or troubled specific locates
• Determine the working hours of locators so that ticket volume can be managed.
• Assist with shooting difficult locates – “schedule and assist with Meet-up”.
• Responsible for equipment calibration and documentation of calibration.
• First level – damage/damage reports initial documentation
• Training new locators
• Support safety initiatives per company policy
  
  

Job Requirements

• Attention to Detail
• Willingness to Travel (75% +)
• Excellent troubleshooting and problem-solving skills.
• Expertise in the locating industry
• Ability to maintain a consistent teamwork mentality.
• Knowledge of Northern Lights policies.
• Good verbal and written communication skills.
• Able to pass a drug screen
• Must have a valid Driver’s License and the ability to obtain a DOT physical certification.
  
  

Personal Attributes

• Self-motivated and able to learn quickly
• Team-oriented and have exemplary character
• Safety focused
• Strong Communication
  
  

Northern Lights Offers

• Competitive pay
• Paid Holidays and Vacation Time.
• Affordable benefits include Medical, Dental, Vision, STD, LTD, and Life Insurance
• 401(k) Plan – with match!
  
  

Northern Lights Locating and Inspection is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Utilities

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