Sonic Multi-Unit Leader Job Description
SONIC is about having fun while working and gaining a sense of accomplishment. You will work with fantastic people, receive great pay, flexible hours, and a cool uniform.
As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees across multiple SONIC drive-ins. Your responsibilities include training and supporting staff to ensure quality food is served in a clean, safe, and efficient environment, providing guests with an enjoyable experience. Key duties include:
- Managing, training, and coaching General Managers and employees, including conducting management orientation.
- Assigning employees to ensure service standards are met.
- Overseeing employees in various stations to ensure food quality, presentation, and service meet standards.
- Ensuring compliance with employee handbook policies and practices.
- Addressing employee issues and policy violations promptly.
- Managing work schedules to ensure proper staffing.
- Monitoring cost control procedures and vendor performance, taking corrective actions when necessary.
- Auditing employment and payroll records.
- Focusing on guest satisfaction and responding to escalated guest requests and complaints.
- Recruiting, interviewing, and hiring management staff.
- Approving compensation within company guidelines.
- Preparing operational reports and developing action plans for financial or sales issues.
- Developing and implementing regional marketing plans.
Additional Requirements:
- High school diploma or equivalent; advanced studies preferred.
- Minimum three years of restaurant management experience, preferably in QSR.
- Experience in multi-unit supervision is preferred.
- Availability to work a minimum of 5 days, including nights, weekends, and holidays.
- Knowledge of recruiting, labor laws, and health regulations.
- Leadership, communication, and basic computer skills.
- Ability to work independently, multi-task, and solve problems effectively.
- Adherence to appearance, uniform, and hygiene standards.
Join us and be part of the Sonic experience! Apply today. Sonic and its franchise owners are Equal Opportunity Employers.