Area Supervisor

AES Restaurant Group, LLC; Parkersburg (WV); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid time off

Paid training

Bonuses

Company car

Free meals

Day shift

Long hours

Job summary

AES Restaurant Group, LLC is seeking a hands-on Operations Supervisor to oversee daily restaurant operations across multiple locations within the designated area, ensuring adherence to policies and service standards.

You will train and mentor staff, manage schedules and inventories, drive improvements in service quality and efficiency, and address customer inquiries promptly while fostering teamwork.

Qualifications

• A minimum of two years’ experience in a supervisory role within the food service industry.
• Excellent customer service skills with the ability to handle challenging situations effectively.
• Staffing, training and development with a focus on operations execution of training programs.
• Excellent communication skills with the ability to lead diverse teams.
• Experience in shift management is essential for maintaining operational flow during busy periods.
• Strong leadership skills with the ability to motivate and inspire team members.

Responsibilities

• Supervise daily operations across assigned locations, ensuring compliance with company policies and procedures.
• Train, mentor, and develop staff to enhance their skills and improve overall performance.
• Implement training programs focusing on service excellence, food safety, and efficiency.
• Approve restaurant schedules to ensure adequate staffing during peak hours.
• Oversee inventory management, including ordering supplies and minimizing waste.
• Collaborate with management to develop strategies for improving service quality and efficiency.
• Address customer inquiries and resolve issues promptly during service.
• Foster a positive work environment that encourages teamwork and professional growth.

Skills

Leadership

Customer service

Staffing

Training

Communication

Job description

Duties

• Supervise daily operations across assigned locations, ensuring compliance with company policies and procedures.
• Train, mentor, and develop staff to enhance their skills and improve overall performance.
• Implement training programs that focus on service excellence, food safety, and operational efficiency.
• Approve restaurant schedules to ensure adequate staffing levels during peak hours.
• Oversee inventory management, including ordering supplies and minimizing waste.
• Collaborate with management to develop strategies for improving service quality and operational efficiency.
• Address customer inquiries and resolve any issues that arise during service promptly.
• Foster a positive work environment that encourages teamwork and professional growth.

Experience

• A minimum of two years’ experience in a supervisory role within the food service industry, preferably in quick service fast food restaurants.
• Excellent customer service skills with the ability to handle challenging situations effectively.
• Demonstrated ability in staffing, training and development, with a focus on operations execution of effective training programs.
• Excellent communication skills with the ability to lead diverse teams effectively.
• Experience in shift management is essential for maintaining operational flow during busy periods.
• Strong leadership skills with the ability to motivate and inspire team members.
• Paid time off
• Paid training
• Performance based bonuses
• Company Car
• Free Meals while working
• Day Shift (Required)
• 5.5 Days; 50 hours per week

Work Location:

• Traveling to various restaurant locations within designated area

AES Restaurant Group, LLC, and its affiliates, are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, creed, marital status, familial status, public assistance status, or any other characteristic protected by law.