Area Service Technician

TLD; New York (NY); On-site; USD 60,000 - 150,000; Full time

Job summary

TLD is seeking an Area Service Technician to provide troubleshooting and operational support for Ground Support Equipment (GSE) in the aviation environment. The ideal candidate will possess strong mechanical skills, a valid driver's license, and the ability to work independently while ensuring customer satisfaction.

Benefits

Medical, Dental, and Vision Insurance

Company Provided Short and Long Term Disability Insurance

Annual Profit Sharing Bonus

Tuition Reimbursement

Qualifications

• Minimum 3 years service repair experience with hydraulic, pneumatic, mechanical, and electrical skills.
• Must have a valid driver's license.
• Must be able to lift weights exceeding 50 pounds.

Responsibilities

• Troubleshoot and diagnose problems with service equipment.
• Perform repairs and adjustments to equipment components.
• Organize work independently with a focus on customer satisfaction.

Skills

Mechanical aptitude

Communication

Customer service skills

Tools

Hand tools

Job description

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The Area Service Technician (AST) will represent TLD and its fundamentals to our customers. He/she will perform troubleshooting, operations support, service repairs, service bulletins and training classes. TLD designs and manufactures a comprehensive range of Ground Support Equipment (GSE) for the aviation ramp environment.

Company Benefits

• Medical, Dental, and Vision Insurance
• Company Provided Short Term and Long Term Disability Insurance
• Company Provided Life Insurance
• Annual Profit Sharing Bonus
• 401(K) and Roth Matching
• Employee Assistance Program
• Tuition Reimbursement
• Company Wide Events
  
  

Essential Duties And Responsibilities

• Organizes work/assignments independently with a strong sense of results and customer satisfaction.
• Troubleshoot and diagnose problems.
• Prepare reports and follow up on trouble tickets.
• Perform repairs and adjustments to various equipment components and operating systems, or related components.
• Ability to disassemble and reassemble components.
• Professional interaction with internal and external customers.
• Performs routine housekeeping duties including cleaning of work area, tool boxes, and company vehicle(s).
• Inspect, repair and/or overhaul components, such as electrical, pneumatic and hydraulic systems.
• Other duties as assigned by the manager.
  
  

Qualifications And Experience

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to perform physical requirements of the job (prolonged physical exertions, standing, lifting, pushing, pulling, squatting, bending, kneeling, climbing and working in awkward positions and tight areas).
• Must be able to lift weights exceeding 50 pounds.
• Good mechanical aptitude with basic knowledge of vehicle maintenance and repair.
• Good electrical and automotive communication knowledge.
• Minimum 2 years performing repair and maintenance on vehicles, equipment, and related components.
• Experience with diesel powered vehicles preferred.
• Familiarity with the use of repair manuals, wiring (electrical) diagrams and schematics necessary to troubleshoot or repair failed components.
• Ability to work in all weather conditions.
• Excellent written and verbal communication skills
• Must possess basic hand tools necessary to perform assigned tasks.
  
  

Other Skills And Abilities

• Must be at least 18 years of age
• Minimum 3 years of service repair experience; in hydraulic, pneumatic, mechanical and electrical skills with some PLC experience and HVAC
• Must have a valid driver’s license
• Must be able to read and speak the English language
• No travel restrictions – Valid passport
• Customer service skills
  
  

Pay is based on location and experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Aviation and Aerospace Component Manufacturing

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