Area Sales Manager

Pacific Hospitality Group; Phoenix, Northern (AZ, KY); Hybrid; USD 55,000 - 90,000; Full time

Job summary

Pacific Hospitality Group seeks an Area Sales Manager to oversee a designated market for AC Hotel by Marriott Phoenix Tempe/Downtown and Hyatt Place Phoenix/Downtown. You will drive group business, prospect new leads, and close opportunities to meet revenue goals.

Reporting to the Regional Director of Sales, you’ll manage relationships, conduct site visits, attend trade shows, and coordinate with hotel teams to deliver seamless events. A fast-thinking, results-driven communicator is ideal.

Qualifications

• Minimum 1+ year of sales experience.
• Willing to work weekends/holidays depending on business needs.
• Experience with Marriott and/or Hyatt preferred.
• Experience in event management policies and execution.
• Strong written and verbal communication skills.
• Organizational skills with multitasking and follow-up.
• Knowledge of hotel features, benefits, and market competitors.

Responsibilities

• Identify new business that fits sales parameters using diverse channels.
• Outreach via phone to targeted markets and respond to leads/RFPs.
• Negotiate group business to meet or exceed revenue goals.
• Maintain Delphi.fdc with leads, accounts, and activities.
• Follow event management procedures for execution.
• Ensure timely internal hotel communications.
• Conduct site inspections and trade shows to network and drive sales.

Skills

Sales experience

Communication

Negotiation

Time management

Contract knowledge

Microsoft Office

Research skills

Tools

Delphi.fdc

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth. Our Guiding Principles: Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment Pacific Hospitality Group believes that attention to detail is the greatest form of generosity we can offer our guests, clients, and colleagues. Whether it's the artful pour of a drink or the elegant line of a chaise. We believe that if we have time to make it, we have time to make it beautiful.

The Area Sales Manager position will oversee a designated market for both the AC Hotel by Marriott Phoenix Tempe/Downtown and the Hyatt Place Phoenix/Downtown. Our AC Hotel is located along Tempe Town Lake, offering our signature drinks in our AC Lounge, with 159 European-inspired designed rooms, that is perfect for the modern business traveler or vacationer visiting the valley of the Sun. Our Hyatt Place Phoenix/Downtown hotel is in the middle of downtown phoenix within walking distance to entertainment venues and convention center, with a 238-room brand new hotel to offer all hospitality needs in the downtown area including a full-service restaurant in the lobby.

Are you a fast-thinking individual who seeks challenges with enthusiasm and enjoys a competitive sales arena in the hospitality field? Do you enjoy working in an environment where your flexibility and ability to “think outside of the box” is recognized and appreciated? Are you interested in joining an exceptional team that works together to achieve each other's highest potential? If the answer is YES, AC Hotel Phoenix Tempe/Downtown & Hyatt Place Phoenix/Downtown is looking for you!

The Area Sales Manager reports to the Regional Director of Sales and is primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, facilitating and closing small group business opportunities.

Essential Duties/Responsibilities

• Identify new business that fits sales parameters by using a wide variety of means/tools and individual creativity and innovation
• Outreach via phone to targeted markets & responding to all assigned leads and RFPs
• Negotiate group business that meets or exceeds hotel revenue goals
• Maintain accurate information in sales management tool (Delphi.fdc) on all new and ongoing leads and accounts, including solicitation efforts and all activities are complete and documented.
• Follow proper event management procedures for event execution
• Maintain accurate and timely internal hotel communication within set timeframes
• Conduct site inspections, local sales calls and attend appropriate trade shows and client events to actively network
• Create a dynamic and positive relationships with total account management from sales phase through on-site execution of event

Job Requirements

• Minimum 1+ year of sales experience
• Must be willing to work some weekends/holidays depending on business demands

Ideal Candidate Will Have

• Experience at a similar size and quality hotel preferred
• Previous Marriott and/or Hyatt experience preferred
• Experience in internet research and database mining
• Basic understanding of event management policies and execution
• Excellent communicator with strong written and verbal communication skills
• Organizational skills including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment
• Skills for problem-solving, analysis, effective decision-making, negotiation and interpretation of contracts
• Knowledge of hotel features, benefits, and competing hotels within the market
• Working knowledge of MS Word, Excel and Outlook

Physical Requirements

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch. Ability to work in environment of varying temperatures up to 117 degrees. Must be able to lift/move and exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator, and other office/IT equipment.

Equal Employment Opportunity and E-Verify

AC Hotel Phoenix Phoenix and Hyatt Place Phoenix Downtown are an equal opportunity and E-Verify employer.

• We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At Pacific Hospitality Group, we believe in empowering team members as entrepreneurial thinkers who create value through integrity, vision, humility, and personal accountability.

Guided by the principles of Principled Entrepreneurship, we foster an environment where individuals are encouraged to challenge the status quo, act with purpose, and take ownership of their impact. We support our team in discovering their unique gifts, continuously growing their capabilities, and contributing meaningfully—not just to our business, but to the lives of our guests, communities, and one another. If you're ready to grow with a team that values fulfillment and humility, start your journey with us—discover the opportunities waiting for you at Pacific Hospitality Group.