Area Retail Director - Southeast

brobstongroup.com - Jobboard; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

brobstongroup.com - Jobboard is seeking an Area Retail Director for the Southeast region, based in Miami. This role involves leading sales strategy, managing Store Leaders, and ensuring an exceptional client experience.

The ideal candidate will possess luxury retail leadership experience, strong interpersonal skills, and a willingness to travel extensively within the region.

Qualifications

• Experience in multi-store or high-volume retail leadership.
• Proven luxury retail experience, preferably in high-end jewelry.
• Strong communication skills and computer proficiency.

Responsibilities

• Lead and coach Store Leaders and Directors to meet sales targets.
• Align operational standards with Store Teams and Corporate Partners.
• Drive KPI management and create boutique-specific business plans.
• Participate in budgeting and sales forecasting.

Skills

Leadership

Performance management

Communication

Excel

Word

PowerPoint

Job description

Summary

The Area Retail Director leads the sales and business strategy for the Southeast region, driving sales development and ensuring excellence in the client experience. This role provides leadership, coaching and performance management to Store Directors and Store Leaders and partners with corporate teams on operations, merchandising and talent strategies. The position reports to the Vice President of Retail, requires extensive market travel and oversight of multiple high-volume boutiques.

Responsibilities

• Lead, inspire and coach a team of Store Leaders and Store Directors to achieve sales and performance targets.
• Communicate with Store Teams and Corporate Partners to align operational standards and identify opportunities.
• Partner with VP of Retail and HRBP on business operations and people strategies for the region.
• Drive performance management (KPIs, CRM, client experience) and create boutique‑specific business plans.
• Develop targeted action plans for High Jewelry business in collaboration with merchandising teams.
• Support recruitment and development of HNW prospects through networking and entrepreneurial initiatives.
• Participate in budgeting, sales forecasting and manage regional business expenses, gifting and client entertainment allocation.
• Oversee operational execution including loss prevention policies and represent the brand at events and meetings; travel up to 75%.

Requirements

• Multi‑store and/or high‑volume retail leadership experience required.
• Luxury retail experience required; high‑end jewelry experience preferred.
• Strong people and performance management skills.
• Proficient computer skills including Excel, Word and PowerPoint.
• Excellent written, verbal and interpersonal communication skills.
• Willingness to travel up to 75% and ideally based in the Miami area.