Area Quality Manager

NOV; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

NOV in Houston seeks a senior leader to own and govern the Quality Management System across multiple facilities, aligning locations with Rig Technologies standards and driving strategic support to site quality teams.

The role emphasizes risk management, audits, NCR/CAR handling, and continuous improvement, with accountability for quality across manufacturing processes and supplier interfaces.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing or related field, or 10+ years quality experience in oil & gas or heavy manufacturing.
• Strong knowledge of API Q1 and ISO 9001.
• Experience supporting or leading audits and corrective action programs.
• Proven leadership across multiple sites or functions.
• Strong communication and stakeholder management skills.
• Experience with ERP and data analysis tools.

Responsibilities

• Lead and maintain the Quality Management System across facilities.
• Ensure standardization and alignment between locations and Rig Technologies.
• Conduct Management Reviews with Operational Managers from each Quality Group.
• Plan, lead, and support internal and external audits (API, customer, regulatory).
• Manage NCR, CAR, and customer complaints across sites.
• Monitor trends and prevent recurrence of systemic quality issues.
• Interface with customers on significant quality issues when required.
• Support manufacturing process control, inspection, and testing activities.
• Establish and monitor quality KPIs and drive continuous improvement initiatives.
• Develop quality talent through coaching, training, and performance management.

Skills

Quality leadership

Stakeholder management

Audits

Data analysis

ERP experience

Education

Bachelor's degree in Engineering/Quality/Manufacturing

Tools

ERP systems

Job description

• Lead and maintain the Quality Management System across assigned facilities.
• Ensure standardization and alignment between assigned locations and Rig Technologies.
• Strategic development and support to site Quality teams.
• Conduct Management Reviews with Operational Managers from each Quality Group.

Job Description

See responsibilites

Responsibilities

Quality Leadership & Governance

• Lead and maintain the Quality Management System across assigned facilities.
• Ensure standardization and alignment between assigned locations and Rig Technologies.
• Strategic development and support to site Quality teams.
• Conduct Management Reviews with Operational Managers from each Quality Group.

Standardization & Audit Management

• Ensure compliance with API, ISO, customer, and product requirements.
• Ensure use of standardized Global technical and Quality documents, processes, Lessons Learned and procedures.
• Plan, lead, and support internal and external audits (API, customer, regulatory).

Risk Management & Contingency Planning

• Lead risk assessments (Process risks, supplier risks).
• Ensure mitigation plans and contingency plans are developed, maintained, and tested.
• Escalate high-risk quality issues to leadership with clear data and recommendations.

Nonconformance & Corrective Action

• Manage NCR, CAR, and customer complaints across sites.
• Monitor trends and prevent recurrence of systemic quality issues.
• Interface with customers on significant quality issues when required.

Manufacturing & Process Quality

• Support manufacturing process control, inspection, and testing activities.
• Ensure Quality Plans, routers, and other associated documents are current and effective.

Metrics & Continuous Improvement

• Establish and monitor quality KPIs (NCR trends, COQ, audit results, supplier performance).
• Use data to drive continuous improvement initiatives.

People Development & Culture

• Develop quality talent through coaching, training, and performance management.
• Promote a proactive, prevention-focused quality culture.
• Reinforce accountability for quality at all organizational levels.

Required

QUALIFICATIONS

• Bachelor's degree in Engineering, Quality, Manufacturing, or related field or 10+ years of quality experience in oil & gas or heavy manufacturing.
• Strong working knowledge of API Q1 and ISO 9001.
• Experience supporting or leading audits and corrective action programs.
• Proven leadership experience across multiple sites or functions.
• Strong communication and stakeholder management skills.
• Experience with ERP's, data analysis and presentation tools.

Preferred

• CQE, CQA, Six Sigma (Green/Black Belt), or equivalent certification.
• Background in machining, welding, assembly, or pressure equipment manufacturing.
• Experience managing customer quality relationships.