Area Property Manager, Multifamily (HUD Affordable)

Cushman Wakefield Multifamily; New York (NY); On-site; USD 123,000 - 145,000; Full time

Job summary

An established industry player is seeking an Area Property Manager to oversee a HUD Affordable portfolio in NYC. This dynamic role involves ensuring operational consistency across properties, managing budgets, and leading a dedicated team. The ideal candidate will excel in customer service, financial management, and staff development, driving revenue through innovative marketing strategies. With a focus on creating positive living environments and maintaining strong vendor relations, this position offers a unique opportunity to make a significant impact in the multifamily housing sector. Join a forward-thinking company that values excellence and innovation in property management.

Benefits

Comprehensive benefits package

Competitive salary

Accommodations for applicants with disabilities

Qualifications

• 5+ years of experience in Multifamily Property Management.
• Experience in budgeting and financial oversight.
• Proficiency in Yardi or similar property management software.

Responsibilities

• Oversee operations and ensure smooth running of communities.
• Develop and manage a high-performing team.
• Drive revenue through creative marketing strategies.

Skills

Property Management

Budgeting

Customer Service

Team Leadership

Conflict Resolution

Education

High School Diploma

Bachelor’s Degree

NY Real Estate License

Tools

Yardi

Job description

Job Title

Area Property Manager, Multifamily (HUD Affordable)

Job Description Summary

The Multifamily Area Property Manager oversees an assigned project based on a HUD Affordable portfolio in a designated geographic area. This position works closely with the ownership group to ensure consistency in operations across their portfolio and serves as a single point of contact for the client. The Area Property Manager will have some direct property oversight and will assist and direct Property Managers within the Affordable Multifamily portfolio.

Essential Job Duties

1. Operations: Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy management, marketing, lease renewals, service contracts, expense control, and audits.
2. Customer Service: Providing superior service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.
3. People Development: Developing, mentoring, leading, and managing a high-performing team across leasing, customer service, maintenance, and management to maximize engagement and reduce turnover.
4. Marketing: Driving revenue through analysis of competition and development of creative marketing strategies.
5. Leadership: Leading by example, instilling the mission to be the best national management company.
6. Operations Management: Supervising day-to-day onsite team activities, ensuring policy adherence.
7. Staffing: Maintaining effective onsite staff through interviewing, hiring, and termination processes.
8. Resident Relations: Maintaining a positive living environment via conflict resolution and follow-up.
9. Financial Management: Managing community budgets and finances.
10. Leasing and Marketing: Ensuring leasing/marketing goals are met with the leasing staff.
11. Vendor Relations: Maintaining positive relationships with community vendors.
12. Special Projects: Coordinating as requested.
13. Other Duties: Performing additional responsibilities as assigned.

Competencies

• Ability to travel regularly to multiple properties and offsite locations.
• Attention to detail and ability to focus amid interruptions.
• Experience in supervisory roles and staff management.
• Experience in budgeting and financial oversight.
• Maintaining confidentiality of operations.
• Proficiency in Yardi or similar property management software.
• Overseeing entire staff within the assigned portfolio.

Education

• High School Diploma, GED, Trade, Technical, or Vocational school required.
• Bachelor’s Degree preferred.
• NY Real Estate License preferred.

Experience

• 5+ years of multi-site Multifamily Property Management experience in NYC.
• 5+ years of project-based HUD Affordable Property Management experience in NYC.
• Experience with Yardi software.
• Fluency in Spanish strongly preferred.

Work Environment

This role operates in a professional office environment, requiring use of standard office equipment and travel between properties in varying weather conditions.

Physical Demands

Must be able to stand, walk, ascend/descend stairs, and lift objects up to 25 pounds. Travel may be required up to 25% of the time.

Other Duties

This description is not exhaustive; additional duties may be assigned as needed.

Cushman & Wakefield offers a comprehensive benefits package and competitive salary, with the offered range being $123,250.00 - $145,000.00. We are an Equal Opportunity Employer and provide accommodations for applicants with disabilities upon request.