Area Operations Manager

Sonepar USA; Little Rock (AR); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional development programs

Opportunity to become a shareholder

Disability insurance (short & long)

Life insurance for family

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Crawford Electric Supply, part of the Sonepar group, is seeking an experienced professional to support regional operations through job management consulting, project execution, reporting ownership, and operational analysis to improve business performance and process efficiency.

You will analyze dashboards, support forecasting and budgeting, and translate complex data into executive-ready summaries, collaborating with Sales Leaders and Regional VPs.

Qualifications

• Experience in managing local property and building operations.
• Ability to maintain asset tracking.
• Trained in monitoring inventory health and related processes.
• Experience overseeing local warehouse processes, including safety compliance.
• Previous experience supporting order management processes.

Responsibilities

• Serve as the region's internal consultant for Job Management, improving issue turnaround time and increasing first-contact resolution.
• Support the Regional Operations Manager on special projects by delivering defined scope, timeline, and measurable outcomes.
• Own PLS reporting and partner with Project Managers to close open tickets, reduce aging inventory over one year, and improve job closure rates.
• Analyze dashboards and scorecards for sales, margin percentage, gross profit dollars, and overrides.
• Deliver clear, actionable insights to Area Sales Leaders and Regional Vice Presidents.
• Support forecasting, budgeting, and variance analysis.
• Translate complex data into concise, executive-ready summaries.
• Coordinate asset tracking with the Warehouse Manager and Logistics Manager.
• Support vendor program analysis, rebate visibility, and compliance reporting.
• Align sales operations and enablement initiatives with regional and company objectives.
• Support branch opening and closing processes in collaboration with the Branch Manager.
• Provide ERP system support to maintain operational accuracy and process continuity.
• Responsible for reports: Inventory adjustment, open order, freight audit, freight recovery, unbilled AP, Negative Inventory, Transfers shipped/not received, disputed transfers, cash box/credit card, open deposits, and credit returns analysis.

Skills

Job management

Data analysis

Reporting

Tools

ERP system

Job description

There's a Place for You at Crawford Electric Supply.

A career at Crawford Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Crawford Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the southeast region of the United States, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives.Crawford Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

This role supports regional operations through job management consulting, project execution, reporting ownership, and operational analysis to improve business performance and process efficiency.

What Will You Do:

• Serve as the region's internal consultant for Job Management, improving issue turnaround time and increasing first-contact resolution.
• Support the Regional Operations Manager on special projects by delivering defined scope, timeline, and measurable outcomes.
• Own PLS reporting and partner with Project Managers to close open tickets, reduce aging inventory over one year, and improve job closure rates.
• Analyze dashboards and scorecards for sales, margin percentage, gross profit dollars, and overrides.
• Deliver clear, actionable insights to Area Sales Leaders and Regional Vice Presidents.
• Support forecasting, budgeting, and variance analysis.
• Translate complex data into concise, executive-ready summaries.
• Coordinate asset tracking with the Warehouse Manager and Logistics Manager.
• Support vendor program analysis, rebate visibility, and compliance reporting.
• Align sales operations and enablement initiatives with regional and company objectives.
• Support branch opening and closing processes in collaboration with the Branch Manager.
• Provide ERP system support to maintain operational accuracy and process continuity.
• Responsible for the following reports: Inventory adjustment, open order, freight audir, freight recovery, unbilled AP, Negative Inventory, Transfers shiped/not received, disputed transfers, cash box/credit card, open deposits, and credit returns analysis.
  

What Will You Bring:

• Experience in managing local property and building operations.
• Ability to maintain asset tracking.
• Trained in monitoring inventory health and related processes.
• Experience in overseeing local warehouse processes, including safety compliance.
• Previous experience supporting order management processes.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs

• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or email .

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.