Area Operations Leader – Team & Safety Excellence

Amazon; Northborough (MA); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

Amazon.com Services LLC in Northborough, MA is seeking an Area Manager to lead a team of hourly workers, ensuring safety, quality, and on-time delivery. You will engage staff across shifts, drive performance, and coordinate with Safety, Engineering, and HR to meet business goals.

Requirements include 2+ years of management experience and either a bachelor’s degree or prior Amazon experience; flexibility to work varied shifts, including weekends and nights, is essential.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for up to 12 hours.

Skills

Employee management

Performance metrics

Team leadership

Shift scheduling

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC in Northborough, MA is seeking an Area Manager to lead a team of hourly workers, ensuring safety, quality, and on-time delivery. You will engage staff across shifts, drive performance, and coordinate with Safety, Engineering, and HR to meet business goals.

Requirements include 2+ years of management experience and either a bachelor’s degree or prior Amazon experience; flexibility to work varied shifts, including weekends and nights, is essential.