Area Officer

North Somerset Council; United States; Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Flexible working arrangements

Local Government Pension

Opportunities for professional develop

Inclusive Staff groups

Additional annual leave options

Wellbeing Team

Cycle to Work and EV schemes

Job summary

North Somerset Council is seeking a dedicated Area Officer to join our Highway Operations team. You will inspect the highway network, respond to customer enquiries, and coordinate minor repairs to keep roads safe and passable.

The role offers hybrid working with occasional office presence, on-call duties, and opportunities for professional development. A valid driving licence is essential to travel across the district and manage field inspections.

Responsibilities

• Respond to customer enquiries with professionalism and efficiency.
• Conduct planned highway inspections to identify and address issues promptly.
• Coordinate minor repairs to maintain road safety and manage the flow of work to a dedicated patching gang.
• Monitor contractor work quality to ensure high standards.
• Participate in an on-call team to handle out-of-hours highway emergencies.

Job description

We are seeking a dedicated and experienced Area Officer to join our Highway Operations team. The Highway Operations are responsible maintaining the highway network.

Key responsibilities

• Respond to customer enquiries with professionalism and efficiency.
• Conduct planned highway inspections to identify and address issues promptly.
• Coordinate minor repairs to maintain road safety and manage the flow of work to a dedicated patching gang.
• Monitor contractor work quality to ensure high standards.
• Participate in an on-call team to handle out-of-hours highway emergencies.

Valid driving licence, or be able to provide alternative, suitable method of travel is an essential condition for this role.

Work style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

Mobile/Field Worker

This role falls into the category of Mobile/Field Worker which means you can expect to work in the following way:

• 0-1 day in the office.
• Includes field workers who primarily work remotely.
• Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.

What we offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

Competitive salary and benefits

• Flexible working arrangements.
• Local Government Pension.
• Opportunities for professional development.
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums.
• Opportunity to purchase up to an additional 10 days annual leave each year.
• Dedicated in house Wellbeing Team.
• Salary sacrifice Cycle to Work and Electric Vehicle schemes.

Further details of our excellent rewards package can be found in our Benefits booklet.