Area Manager / Robotics Specialist - Wisconsin

LE001 Sizemore, Inc.; Madison (WI); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401k with company match

Paid time off

Paid holidays

Weekly pay

Job summary

Sizemore, Inc. in Wisconsin is seeking an Area Manager/Robotics Specialist to oversee operations across a regional portfolio, ensure safety, quality, and on-time delivery while leading cross-functional teams.

You will train staff, manage schedules, monitor equipment like autonomous scrubbers, analyze reports, and maintain strong client and store relationships. Travel to client sites and occasional weekends may be required.

Qualifications

• Professional written and oral communication is required.
• Excellent customer service skills are essential.
• Strong customer-facing and problem solving abilities are needed.
• Must understand how to motivate and provide supportive leadership.
• Ability to adapt to changes and manage competing demands.
• Proficient at Microsoft Office, including Word and Excel.
• Ability to travel to different locations and work non-standard hours.

Responsibilities

• Provide high level customer service and account management to stores in an assigned district.
• Ensure quality work across all stores within scope.
• Operate autonomous scrubbers and train routes as needed.
• Monitor scrubber output reports and meet run time goals.
• Manage and train work crews across locations.
• Maintain staffing, budgets, and scheduling.
• Oversee completion and timely submission of new hire paperwork.
• Ensure compliance with company policies and relevant laws.

Skills

Professional written and oral comms

Excellent customer service

Problem solving

Coaching leadership

Teamwork

Independent work

Adaptability

Database management

Multitasking

Microsoft Office

Excel

Tools

Microsoft Office

Excel

Job description

Are you looking to join a dynamic team that values hard work, dedication, and a positive attitude? If so, we have the perfect opportunity for you! We are currently seeking talented individuals to join our team in a variety of positions including manufacturing, janitorial, security, and fulfillment centers. With competitive salaries, comprehensive benefits packages, and opportunities for growth and advancement, this is the perfect chance to take your career to the next level. Bilingual (English/Spanish) skills are required. Location: Wisconsin (Will need to travel to Marquette, MI as needed) Salary: $65,000 per year At Carlson, employees enjoy a competitive benefits package featuring medical, dental, and vision coverage, HSA and FSA plans, voluntary benefits, a 401(k) with up to a 4% company match, EAP services, paid time off, and paid holidays. Direct hire positions with career growth! Benefits: Medical, Dental, Vision, 401k and more! Weekly pay on Friday!

Job Summary

The Area Manger/Robotics Specialist will be responsible for performing successful operations related duties under the direct supervision of the Regional Manager. The Area Manager is responsible for developing, overseeing, monitor development of progression performance over a specified region, assuring compliance with company standards; ensuring excellent internal and external communication skills to maintain superior support and services. Responsibilities also include working with all levels within a fast-paced and deadline-driven organization.

Responsibilities

• Provide high level of customer service and account management to stores in an assigned district, taking all action necessary to ensure completion of required work, according to contract scope, company policy and direction of District Manager
• Ensures that quality work is being performed at all levels in all stores within their scope
• Understands how to operate autonomous scrubbers and can train and create routes as necessary
• Ensures employees are operating autonomous scrubbers according to specifications given
• Reviews autonomous scrubber output reports daily and works with teams to meet run time goals
• Effectively manage and train work crews assigned to various locations
• Ensure timely completion of work orders and projects
• Take all actions necessary to keep proper staffing, including but not limited to advertising, training, budgeting, scheduling
• Moves equipment and helps complete projects as needed
• Coordinates and tracks work flow, schedules, and projects
• Maintain labor budget, quality standards, and customer quality standards for account retention
• Regularly inspect assigned accounts and submits monthly site visit reports
• Ensure that all needed supplies and necessary equipment are available and in working condition for assigned store locations
• Actively promotes and personally observes safety and security procedures, and proper usage of equipment and materials
• Assist when necessary in the completion of daily cleaning duties; fill in as necessary when short handed
• May require to work more than 40 hours per week, including weekends and holidays. Position requires not only normal working hours, but also being on call anytime if a problem arises
• Obtains Employee ID Number prior to a new employee starting
• Oversee the completion and timely submission of all new hire employee paperwork (and compliance required documents), including an accurate I9 form Knowledgeable in the Company’s policies
• Ensures compliance and adherence to state and federal laws, and company policies
• Ensures consistent application of Company’s polices
• Manages progressive discipline/termination of all employees under his/her supervision
• Reports to HR promptly all terminations of employment and provide accurate reasons for those
• Assists HR with investigations, including but not limited to serious investigations regarding harassment, discrimination and retaliation complaints; safety related complaints or issues; general liability and worker’s compensations claims Performs other duties as assigned and as dictated by the area’s evolving needs and priorities Drives a culture of constant improvement, identifying and implementing changes to increase productivity and efficiency of service. Enforces Sizemore’s policies and procedures as needed. Additional duties assigned, as necessary

Qualifications

• Professional written and oral communication
• Excellent customer service skills
• Strong customer-facing and problem solving abilities
• Must understand how to motivate and provide supportive leadership (this would include practicing a “coaching” style of management that utilizes collaborative and team directed approaches to managing employees)
• Ability to work with various departments and foster teamwork
• Ability to work independently with minimal supervision in a fact paced work environment
• Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
• Skills in database management and record keeping
• Ability to identify and resolve problems in a timely manner
• Ability to gather and analyze information skillfully
• Demonstrate resourcefulness and initiative in dealing with operations challenges
• High degree of professionalism and commitment to confidentiality
• Ability to multi-task and effectively prioritize among competing responsibilities
• Proficient at Microsoft Office, including Word and Excel and ability to quickly become proficient in other required software
• Ability to work nights, early morning or weekend hours and to travel locations to meet with employees and customers
• A valid driver’s license and satisfactory driving record
• Demonstrate a commitment to service and professionalism through appropriate conduct and demeanor
• Possess patience, tact, enthusiasm as well as diplomacy when dealing with any person no matter the circumstances
• Possess initiative and sound judgement in evaluating and reacting to situations
• Ability to multitask and work under pressure in potentially stressful and time sensitive situations
• Possess problem-solving skills with high attention to detail, including the ability to prioritize
• Ability to work with minimum supervision, read/comprehend detailed instructions and process information with accuracy and clarity
• Communicate effectively both verbally and written

Working Conditions

Majority of work will be performed in a climate-controlled building

Prolonged sitting at a desk Minimal travel to customer locations

Conditions of Employment

Sizemore provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression; or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Continued employment is dependent upon: Ability to pass a criminal background, a clean MVR check (if driving), and employment verification. Ability to pass a pre-employment and random employment drug screens. The duties and responsibilities listed herein are not necessarily all inclusive and others may be assigned.

#HP1 Sizemore, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. As a job seeker, we recognize you may have numerous employment opportunities. We are grateful you are considering joining our family business.