Area Manager II: Lead Last-Mile Ops

Amazon; Memphis (TN); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Memphis, TN is seeking an Area Manager to lead a team of hourly workers, ensuring safety, quality, attendance, and performance. You’ll influence customer delivery accuracy and timeliness while partnering with Safety, Engineering, and HR to align plans with business objectives.

The role requires flexibility for weekends and night shifts, with the ability to lift and move up to 49 pounds and endure long shifts in a loud, variable environment.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in variable temperature and weather conditions at delivery stations.

Skills

Performance management

Lean techniques

Customer service

Communication

Leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC in Memphis, TN is seeking an Area Manager to lead a team of hourly workers, ensuring safety, quality, attendance, and performance. You’ll influence customer delivery accuracy and timeliness while partnering with Safety, Engineering, and HR to align plans with business objectives.

The role requires flexibility for weekends and night shifts, with the ability to lift and move up to 49 pounds and endure long shifts in a loud, variable environment.