Area Manager: Fulfillment & Operations Leader

Amazon Inc.; DeKalb (IL); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in Illinois seeks an Area Manager to lead a team of hourly workers, ensuring safety, quality, attendance, and performance while meeting delivery promises across First/Middle/Last Mile.

You will collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR; lift up to 49 pounds, stand up to 12 hours, and adapt to varied environments. This role offers growth in our expanding fulfillment network and competitive benefits.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience
• Flexible schedule/shift/work area, including weekends, nights, and/or holidays

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee management

Performance metrics

Lean techniques

Customer service

Education

Bachelor's degree or equivalent

2+ years Amazon experience (blue badge/FTE)

Tools

Lean, Kaizen, Six Sigma

Job description

Amazon.com Services LLC in Illinois seeks an Area Manager to lead a team of hourly workers, ensuring safety, quality, attendance, and performance while meeting delivery promises across First/Middle/Last Mile.

You will collaborate with Safety, Engineering, Loss Prevention, Quality Assurance and HR; lift up to 49 pounds, stand up to 12 hours, and adapt to varied environments. This role offers growth in our expanding fulfillment network and competitive benefits.