Area Manager, Fulfillment Operations

Amazon Inc.; Arlington (VA); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC is seeking an Area Manager in Richmond, TX to lead a team of hourly staff, driving safety, quality, attendance and performance while ensuring customer orders are delivered on time to the right location.

The role requires managing a flexible schedule, collaborating with multiple support teams, and lifting up to 49 pounds in a dynamic, sometimes noisy environment. Opportunities for growth across expanding Operations sites are highlighted.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

Performance management

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Job description

Amazon.com Services LLC is seeking an Area Manager in Richmond, TX to lead a team of hourly staff, driving safety, quality, attendance and performance while ensuring customer orders are delivered on time to the right location.

The role requires managing a flexible schedule, collaborating with multiple support teams, and lifting up to 49 pounds in a dynamic, sometimes noisy environment. Opportunities for growth across expanding Operations sites are highlighted.