Area Manager, Environmental Services

Massachusetts General Hospital; Boston (MA); On-site; USD 70,990 - 103,230; Full time

Job summary

Mass General Brigham in Boston seeks a housekeeping supervisor to oversee and administer the hospital's housekeeping program, ensuring sanitary, safe, clean, and orderly conditions throughout the facility.

The role requires managing staff, schedules, training, inspections, and budgeting. A bachelor’s degree is preferred, with 5–7 years in related facilities or healthcare environments and 2–3 years in supervision. Evening shift, onsite at 66 Blossom Street, with competitive base pay.

Qualifications

• Bachelor's Degree related field preferred.
• Yes, experience in lieu of degree acceptable.
• Class D Driver's License - HR Only preferred.
• 5-7 years experience in hospital/healthcare cleaning operations preferred.
• 2-3 years supervisory experience preferred.
• Knowledge of municipal gov admin, solid waste regulations and budgets.

Responsibilities

• Establishs standards and work procedures for housekeeping staff per hospital policies.
• Plans work schedules and assigns staff, hours, and areas to ensure coverage.
• Trains, supervises, and evaluates housekeeping personnel.
• Inspects facilities and recommends repairs, updates, relocations to improve sanitation and efficiency.
• Identifies unsafe conditions and reports them.
• Researches and recommends new housekeeping equipment and supplies.
• Prepares budgets, reports, and other admin documentation.
• Maintains inventory and coordinates procurement of items.

Skills

Municipal admin principles

Solid waste regulations

Technical/numerical analysis

Operational problem solving

Policy development

Research & reporting

Budget analysis

Research methodology

Interpersonal relations

Education

Bachelor's Degree Related Field of Study preferred

Tools

Driver's License

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Supervises and administers the housekeeping program to ensure the hospital environment is maintained in a sanitary, safe, attractive, and orderly condition.

Does this position require Patient Care? No

Essential Functions

• Establishes standards and work procedures for housekeeping staff in accordance with hospital policies and procedures.
• Plans work schedules and assigns staff, hours, and work areas to ensure adequate coverage throughout the hospital.
• Trains, supervises, and evaluates housekeeping personnel.
• Conducts inspections of hospital facilities and recommends repairs, painting, furnishing updates, equipment relocation, and space reallocation to improve sanitation, appearance, and operational efficiency.
• Identifies and reports unsafe conditions and follows up as appropriate.
• Researches, evaluates, and recommends new housekeeping equipment and supplies.
• Prepares budgets, reports, and other administrative documentation.
• Maintains inventory of housekeeping supplies and equipment and coordinates the procurement of new or replacement items.

Qualifications

Education

Bachelor's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

Yes

Licenses and Credentials

Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred

Experience

Experience working with the cleaning equipment and chemicals used in hospitals and healthcare centers 5-7 years preferred and Experience in a supervisory role 2-3 years preferred

Knowledge, Skills and Abilities

• Knowledge of principles and practices of municipal government administration, operations, and management; methods and techniques of research and report presentation.
• Knowledge of State and federally mandated laws, guidelines, and regulations regarding solid waste management.
• Ability to analyze and interpret technical and numerical information.
• Ability to observe and solve operational and technical problems.
• Ability to develop policies and procedures.
• Ability to understand and interpret complex rules and procedures; research, analyze, and recommend solutions to administrative and other management problems.
• Ability to analyze budgets, reports, and various proposals.
• Ability to determine an effective method of research.
• Ability to establish and maintain effective working relationships with those contacted in the performance of required duties.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

66 Blossom Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$70,990.40 - $103,230.40/Annual

Grade

7

The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership \"looks like\" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.