Area Manager

FFE Transportation Services; Lemont (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company paid life insurance

Voluntary supplemental insurance

401(k) plan participation

Paid time off and holiday pay

Job summary

FFE Transportation Services is seeking a Transportation Supervisor to ensure safe and timely freight delivery. You will match drivers, equipment and loads, optimize routes, and monitor service levels and costs while coordinating with customers and management.

The role requires strong organizational, communication and leadership skills, with experience in DOT regulations and fleet operations. Weekend shifts and variable hours may be required.

Qualifications

• High School Diploma or Equivalent required.
• 3+ years in transportation/logistics management.
• Knowledge of transportation, flatbed, rail, motor carriers and fleet.

Responsibilities

• Match equipment, drivers and loads to ensure safe, timely delivery and pickup.
• Select optimal driver/equipment/load considering service, cost, safety, and workload.
• Interface daily with customers to manage service expectations and costs.
• Supervise drivers, enforce policy, provide coaching and disciplinary actions as needed.
• Review routes and delivery flows to maximize customer satisfaction within budget.
• Collaborate with management to improve delivery service effectiveness and efficiency.
• Use Qualcomm for driver performance, trip reporting, and operation management.
• Interact with internal and external customers effectively.

Skills

Leadership

Communication

Organization

Decision making

Problem solving

Education

High School Diploma or Equivalent

Tools

AS400

Excel

Word

Outlook

Job description

Job Summary:

• Appropriately match the right equipment, drivers and loads to make sure freight is delivered and picked-up in a safe and timely manner.
• Use discretion to select the most optimum driver, equipment and load assignment while evaluating customer and company service requirements, operating costs, safety issues, as well as anticipated workloads and many other factors that vary each day.
• Interacts with customers daily to ensure that expectations are being met with respect to both service and cost.
• Heavy interaction daily with drivers. Will be the liaisons between drivers and management.
• Directly supervise assigned drivers to include adherence to company policy, performance counseling and reviews up to and including administering disciplinary action and recommendations for promotion, transfer or termination.
• On-going review and creation of new, outbound and pickup routes to provide the highest level of customer satisfaction.
• Assist in the management of the overall effectiveness of our delivery service within budgeted areas of responsibility.
• Work with management staff to streamline the flow of product going out the door.
• Must be able to effectively interact with all aspects of the business (internal as well as external customers).
• Utilize the Qualcomm system as a tool to manage the operation through driver performance monitoring, and trip reporting functions along with any other potential uses.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma or Equivalent
• 3+ years of current transportation or logistic management experience (Required)
• In-depth knowledge of the of transportation, flat bed, rail and motor carriers, and fleet industry
• Current working knowledge of DOT, Federal & State Regulations
• Ability to communicate, manage and administrate and the ability to influence
• Highly organized with exceptional follow-up/through abilities
• Possess excellent verbal and written communication.
• Organizational skills for planning, decision-making and executing with excellence
• Highly motivated, flexible and have a great attitude
• Proficient in Microsoft software such as Excel, Word and Outlook.
• Current working knowledge of AS400 software
• Must be able to interact well with others
• Must be able to work independently or in a team setting
• Must be capable of working under tight time constraints in a fast paced environment with multiple priorities (Required)
• Individual must be flexible. Hours will be based on Customer needs, weekend shifts may be required

Benefits and Additional Compensation:

• Health, dental, and vision insurance
• $25,000 Company paid life insurance
• Voluntary supplemental insurance
• 401(k) plan participation
• Paid time off and holiday pay

Employment is contingent upon passing a background check and drug screen.

We participate in E-Verify to confirm employment eligibility in the United States.

We are an Equal Opportunity Employer. We are committed to maintaining an inclusive and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.