Area Manager

DTK inc; Laredo (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid time off (PTO)

401(k)

Performance bonuses and incentives

Job summary

A Texas-based facility services company is seeking an Area Manager for Laredo. The successful candidate will oversee janitorial operations and lead a team across multiple sites. Responsibilities include managing budgets, ensuring client satisfaction, and maintaining high-quality service standards. Ideal candidates will have at least 5 years in janitorial services, strong leadership skills, and be bilingual in English and Spanish. This role involves travel to job sites and offers competitive salary and benefits.

Qualifications

• Minimum 5 years of experience in janitorial services or facilities management.
• At least 2 years of experience in a supervisory role.
• Valid driver’s license and personal transportation.
• Experience managing multiple sites or locations preferred.
• Valid driver’s license and personal transportation.

Responsibilities

• Manage daily operations of janitorial services across multiple locations.
• Conduct site inspections to ensure quality standards are met.
• Act as the primary contact for clients and resolve issues.
• Conduct regular site inspections to ensure quality standards are met.
• Manage, train, and support a team of district managers, supervisors, and janitorial staff.
• Provide ongoing coaching and performance feedback to ensure continuous improvement.
• Recruit and hire staff to maintain adequate coverage and meet operational needs.
• Monitor and control labor, supply, and equipment costs to ensure profitability.
• Act as the primary point of contact for clients in the region; resolve concerns promptly.
• Conduct periodic meetings with clients to review performance and gather feedback.

Skills

Bilingual in English/Spanish

Leadership skills

Communication skills

Time management

Knowledge of janitorial operations

Financial management

Bilingual English/Spanish

Education

High School Diploma

Job description

All Jobs > Admin - Area Manager - Laredo

The Area Manager is responsible for overseeing and managing the daily operations, service delivery, and performance of janitorial services across multiple client sites within a designated region. This includes ensuring that all janitorial services are provided efficiently, cost-effectively, and at a high level of quality. The Area Manager will report to the Regional Manager and will be responsible for leading the Project Manager and Supervisors. Will have full P&L accountability for their portfolio of accounts and will be the point of contact for customers in the region.

Key Responsibilities

Operational Management

• Oversee the delivery of janitorial services for all assigned facilities within the region.
• Ensure that all janitorial staff comply with safety regulations, client expectations, and company policies.
• Maintain consistent communication with clients to ensure high customer satisfaction levels.
• Conduct regular site inspections to ensure quality standards are met.
• Manage, train, and support a team of district managers, supervisors, and janitorial staff.
• Provide ongoing coaching and performance feedback to ensure continuous improvement.
• Conduct performance evaluations and assist in employee development initiatives.
• Recruit and hire staff to maintain adequate coverage and meet operational needs.

Budgeting & Cost Control

• Monitor and control labor, supply, and equipment costs to ensure profitability.

Client Relationship Management

• Act as the primary point of contact for clients in the region, ensuring that all needs and expectations are met.
• Resolve any client concerns or issues in a timely and professional manner.
• Conduct periodic meetings with clients to review performance and gather feedback for continuous improvement.

What We’re Looking For

Education

• High School Diploma required.

Experience

• Minimum 5 years of experience in janitorial services, facilities management, or a related industry.
• At least 2 years of experience in a managerial or supervisory role.
• Experience in managing multiple sites or locations preferred.
• Valid driver’s license and personal transportation.

Skills

• English/ Spanish bilingual strongly preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in budgeting, cost control, and financial management.
• Ability to handle multiple priorities and manage time effectively.
• In-depth knowledge of janitorial operations, equipment, and cleaning techniques.
• Competitive salary based on experience
• Health, dental, and vision benefits
• Paid time off (PTO)
• 401(k)
• Performance bonuses and incentives
• Work may take place in office buildings, schools, medical facilities, or commercial spaces.
• Jobs require travel to jobsites.

About DTK Facility Services

DTK Facility Services is a Texas-based commercial facility services company. DTK was started in 1996 in Houston, Texas to provide janitorial solutions for customers, and the company has been focused on cleaning with a higher purpose since the beginning. Today, the company services over 27 million square feet across 650 locations each day through the dedicated work of their 1,600+ team members.

Our mission is honor God by enhancing facilities and blessing others.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.