Area Manager

Amazon; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking an Area Manager in Kansas City to lead a team, ensuring safety, quality, and productivity. This role involves mentoring team members and collaborating with various departments to meet customer delivery expectations. Candidates should have a Bachelor's degree and experience in performance management.

Qualifications

• 1+ years of employee and performance management experience.
• Work a flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with support teams to meet business objectives.

Skills

Performance Management

Team Leadership

Customer Focus

Education

Bachelor's Degree

Job description

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Description

ABOUT AMAZON

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Rapid and Rural Logistics (R2L) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!

Key Responsibilities And Job Elements

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments
• Work a flexible schedule (weekends and/or overnight shifts)
  
  

Key job responsibilities

Support, mentor, and motivate your team

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives

Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs

Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments

Work a flexible schedule (weekends and/or overnight shifts)

Basic Qualifications

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
  
  

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon.com Services LLC

Job ID: A2979679

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Distribution, and Supply Chain

• Industries

  Software Development

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