Area Leasing Consultant

Mvhp Llc; Pittsburgh (Allegheny County); On-site; USD 34,000 - 52,000; Full time

Job summary

MultiVersity Housing Partners is seeking a Full-Time Leasing Professional to join the Pittsburgh portfolio (student and multifamily). The role includes leasing, marketing, reporting, and support for property management tasks across several sites.

Greet potential residents, show apartments, process leases, qualify applicants, and coordinate with property managers. Strong customer service and sales skills, plus ability to relocate to Pittsburgh if needed, are essential.

Qualifications

• Minimum: High school diploma or equivalent.
• Preferred: Fair Housing training/class.
• Minimum: One year of customer service, sales, or community experience.
• Preferred: Residential Assistant or Property Management leasing experience; related sales/restaurant experience.

Responsibilities

• Leasing: greet, show, lease, qualify applicants, process leases, run background/credit checks.
• Marketing: research, implement approved marketing techniques, plan resident events, handle inquiries.
• Accurate Reporting: enter bills, collect payments, read ledgers, adjust rents.
• Physical Plant: inspect grounds, assist with move-ins/outs, unit inspections.
• Projects: complete directed projects by Leasing/Property Manager.

Skills

MS Word

MS Excel

Sales skills

Customer service

Communication skills

Organization

Detail-oriented

Multi-tasking

Fair housing knowledge

Education

High school diploma

Fair Housing training

Tools

OneSite

RealPage

Job description

MultiVersity Housing Partners is looking for a Full-Time Leasing Professional to join its growing Pittsburgh Portfolio (student and multifamily).

Are you looking to join a dynamic team that is going to change the way that Property Acquisition and Management is performed in the Apartment and Student Housing industry? Do you have an entrepreneurial spirit and passion for the industry? If so, we have an opportunity for you. With competitive pay, a great bonus structure, and more we are seeking to add innovative and driven individuals that want to get involved and grow with us.

*Must live in Pittsburgh or willing to relocate to Pittsburgh. Traveling to several different sites will be a requirement.*

Major responsibilities consist of:

• 1) Leasing
• a. Greet potential residents
• b. Answer calls and persuade potential residents to visit the property
• c. Show and lease apartments by building value into what the Company offers
• d. Successfully close on showings
• e. Communicate specials and promotions
• f. Address and resolve questions/concerns in a timely manner
• g. Pursue leads
• h. Achieve goals
• i. Process leases
• i. Qualify applicants
• 1. Process criminal background checks on prospective residents
• 2. Process credit checks on guarantors
• ii. Properly execute the lease
• iii. Prepare lease packages and lease renewal packages
• 2) Marketing
• a. Research new marketing avenues
• b. Recommend marketing concepts to the Property Manager
• c. May implement approved marketing techniques/programs
• d. May create price sheets
• e. Plan and organize resident events and parties
• g. Answer incoming calls
• h. Discover resident needs, wants, and fit with an appropriate unit/roommate
• i. Timely follow-up and follow through on resident needs
• i. Input service requests
• ii. Follow-up on trash, fires, housekeeping, roommate issues, pet registration, etc.
• j. Build rapport with residents
• k. Create hospitality and a sense of belonging in a professional atmosphere
• l. Complete guest cards and send thank-you notes
• a. File information
• b. Prepare correspondence
• c. Copy information
• d. Generate mailings
• 4) Accurate Reporting
• a. Enter bills into a spreadsheet
• b. Bill back residents for overages
• c. Collect checks and monies owed
• d. Read ledgers and adjust rent as needed
• 5) Physical Plant
• a. Inspect grounds
• b. Assist with annual move out/move-in in August
• c. Assist with the inspection of units, as needed
• 6) Projects
• a. May complete projects as directed by the Leasing Manager or Property Manager

Minimum and Preferred Qualifications

-EDUCATION

Minimum:

High school diploma or equivalent

Preferred:

Participation in Fair Housing classes and practice of acquired information

-EXPERIENCE

Minimum:

One (1) year of customer service, sales, or community experience.

Preferred:

Residential Assistant experience; Property Management leasing experience; and proven sales or restaurant experience. Related coursework is also preferred.

Industry Experience Required:

Industry Experience Preferred:

Property Management leasing experience

-SKILLS AND ABILITIES

• o Basic MS Word and MS Excel skills
• o Ability to learn in-house systems (i.e. OneSite, etc.)
• o Convincing and persuasive sales skills
• o Goal-oriented and highly motivated
• o Ability to build and maintain relationships with others
• o Exemplary telephone skills
• o Clear and concise written and verbal communication skills in the English language
• o Articulate and persuasive
• o Strong sense of organization
• o Detail-oriented
• o Ability to multi-task with little direction
• o Ability to prioritize, control, and follow through on job responsibilities
• o Ability to thrive in a fast-paced,evolving environment
• o Ability to work with confidential information
• o Ability to gain an understanding of Fair Housing and appropriately transfer such knowledge to the role
• o Ability to keep the areas around the office and amenity areas free of trash and other debris
• o Ability to read general correspondence in the English language
• o Math skills including working with decimals, multiplication, fractions, and division
• o Ability to read ledgers

• Preferred:
• Prior Realpage software experience, is a plus
• An understanding of marketing techniques

PHYSICAL REQUIREMENTS

• Ability to sit for long periods of time
• Ability to use hands and fingers
• Ability to think, concentrate, and communicate
• Ability to speak, see, and hear
• Ability to reach, bend, stoop, push, and pull
• Ability to lift up to 25 pounds
• Ability to walk and climb stairs

WORK ENVIRONMENT(List standard conditions and any applicable hazards.)

The work is conducted in a temperature controlled office environment with moderate noise levels. However, outside marketing may constitute up to 20% of this employee’s time.

This job description is not inclusive and may change with or without notice.

MultiVersity Housing Partners offers very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.

EOE (MultiVersity Housing Partners is an Equal Opportunity Employer)