Area Leader

Valet Living; Albuquerque (NM); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Valet Living is hiring a field-based Area Leader to oversee nightly waste, recycling and compost collection for 20–40 multifamily communities. You will supervise 15–40 Service Valets, manage schedules, audits, and budget adherence while keeping operations on track.

A company vehicle is provided, and the role is 70% field-based with 30% remote administrative work. The position emphasizes coaching, safety checks, problem solving, and data-driven decision making.

Qualifications

• At least one year of supervisory experience in a hands-on environment.
• Organized and detail-oriented with schedule tracking abilities.
• Tech-savvy; comfortable with MS Office and new platforms.
• Data-driven with ability to interpret reports and drive decisions.
• Strong verbal and written communication skills.
• Problem solver who adapts quickly to issues.

Responsibilities

• Lead and onboard a team of Service Valets to deliver waste, recycling, and compost collection.
• Provide coaching, conduct regular meetings and safety checks.
• Manage schedules, approve timecards, and monitor budgets.
• Foster accountability and continuous improvement.
• Visit properties to review service quality and complete audits.
• Use iValet dashboard to track performance and ensure timely service.
• Respond to resident concerns professionally.
• Assist with hiring and training new Valets and distribute supplies.

Skills

Supervisory

Organized

Tech-savvy

Data-driven

Communication

Problem solving

Tools

Microsoft Office

iValet dashboard

Job description

Supervise Operations. Drive Service Excellence. Grow Your Career. Valet Living is hiring a field-based Area Leader to help oversee our nightly waste, recycling, and compost collection services. In this role, you’ll manage a team of 15 to 40 part‑time Service Valets across 20 to 40 multifamily communities—ensuring our service runs smoothly, safely, and on time. This is a great opportunity for someone with supervisory experience who enjoys solving problems, using data to drive decisions and keeping operations on track.

Compensation & Work Environment Details:

• Pay Range: $21.50 - $23.00 per hour
• Company Vehicle: provided by the company
• Work Schedule: Sunday – Thursday from 4:00 PM – 12:30 AM core hours, plus two flexible hours to complete your 8-hour shift. (Schedule may vary based on business needs.)
• Work Environment: 70% field-based / 30% remote administrative
• First-week onboarding requires availability during both daytime and evening hours, including online training, onboarding activities, and peer field training. Specific hours will be communicated by your manager.

What You’ll Do:

• Lead Your Team: Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services.
• Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards.
• Manage schedules, approve timecards, and ensure your team stays on track and within budget.
• Foster a culture of accountability, open communication, and continuous improvement.
• Keep Operations Running Smoothly: Step in when needed to ensure uninterrupted service—service reliability starts with you.
• Visit properties to review service quality, complete audits, and resolve any issues that come up.
• Use technology tools like the iValet dashboard to track performance and ensure timely service completion.
• Respond to resident or property concerns quickly and professionally.
• Ensure Service Valets have the tools, equipment, and access needed to complete their routes.
• Support Daily and Administrative Tasks: Assist with hiring and training new Service Valets.
• Pick up and distribute supplies, PPE, and containers as needed.
• Work with your Operations Manager to monitor staffing levels and manage costs.
• Help with special projects or service recovery efforts as assigned.
• Oversee company vehicle maintenance and ensure fleet safety standards are met.

What We’re Looking For:

• Supervisory Experience: At least one-year prior experience overseeing a team or crew in a hands‑on environment, preferred.
• Organized and Detail‑Oriented: Able to manage schedules, track service, and follow up on issues.
• Tech‑Savvy: Comfortable using Microsoft Office Suite and learning new platforms.
• Data‑Driven: Strong analytical skills with the ability to interpret reports and make decisions.
• Strong Communicator: Clear verbal and written communication skills.
• Problem Solver: Quick to adapt, address issues, and find