Area General Manager (Facilities Management) - Dallas, TX

CBRE; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

CBRE's Global Workplace Solutions Local unit seeks an Area General Manager in Dallas to lead a regional team, execute strategic objectives, and align operations with company goals.

You will supervise staff, develop schedules, drive growth, collaborate with sales/marketing, and ensure outstanding client service while staying ahead of market trends.

The role requires a Bachelor's degree and 5–8 years of leadership experience; CBRE values integrity, excellence, and teamwork.

Qualifications

• Bachelor's Degree preferred with 5–8 years of relevant experience.
• Experience in staffing, training, development, coaching, and performance management.
• Ability to lead difficult conversations and motivate teams.

Responsibilities

• Provide formal supervision, training, evaluations, coaching, and recruitment.
• Oversee daily team activities, set schedules, assign tasks, and cross-train staff.
• Implement strategic objectives, drive growth and customer satisfaction.
• Collaborate with other departments to align goals.
• Ensure high-quality client service and address issues promptly.
• Conduct market research and stay updated on industry trends.
• Lead meetings with senior management and clients to review goals.
• Develop short and long-term plans and coordinate with sales/marketing.
• Identify challenges and report on KPIs and ROI.
• Model CBRE RISE values and drive process improvements.

Skills

Leadership

Staffing & development

Coaching & mentoring

Performance management

Communication

MS Office

Organizational skills

Market research

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Classservices, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

About The Role

As a CBRE Area General Manager, you will oversee a regional team responsible for executing the company's strategic objectives and driving growth in your assigned area. This role is a part of the Operations Management job function, where you will coordinate staff functions and operations that align with the organization's goals and strategies.

What You’ll Do

• Provide formal supervision to employees, including training and development, performance evaluations coaching, and recruitment of new employees.
• Manage the daily ac?vi?es of the team, establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Provide mentorship and coaching as necessary.
• Implement strategic objectives in your assigned area, driving business growth and customer satisfaction.
• Collaborate effectively with other departments to ensure alignment of goals.
• Ensure high-quality customer service is provided to clients in your area, addressing any issues or concerns promptly and professionally.
• Conduct market research and competitor analysis for your area, staying up-to-date with industry trends and developments.
• Hold regular meetings with senior management and clients to understand their needs and provide updates on goals and progress.
• Develop and submit short and long-term plans and strategies, utilizing available marketing programs to reach nominated targets.
• Collaborate with internal sales and marketing teams on initiatives.
• Identify and address challenges and issues within your area, tracking and reporting on key performance metrics and ROI.
• Apply a broad knowledge of the business and your discipline, understanding how your role integrates with others to achieve team and departmental objectives
• Lead by example, modeling behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view, while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity, understanding the broader impact across the department.
• Improve and change exis?ng methods, processes, and standards within the job discipline.

What You’ll Need

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of education and experience will be considered.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead sensitive, complicated, and difficult conversations, convey performance expectations, and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and the department.
• In-depth knowledge of Microsoft Office products such as Word, Excel, and Outlook.
• Extensive organizational skills and an advanced inquisitive mindset.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).