Responsibilities
- Oversee multiple restaurants within a designated market
- Drive sales growth and ensure operational excellence
- Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market
- Guide teams in achieving KPIs, EBITDA targets, and cost-control goals
- Ensure compliance with brand standards, health codes, and safety protocols through regular site visits
- Partner with Operating Partners to launch innovative sales strategies and drive revenue
- Analyze market trends to adjust tactics and stay ahead of the curve
- Champion upselling, marketing initiatives, and service strategies to grow top-line sales
- Set strategic direction for the market aligned with company goals
- Monitor restaurant performance and identify opportunities for continuous improvement
- Mentor Operating Partners and support their development into senior leadership roles
- Lead recruitment and onboarding of new management trainees
- Promote a unified culture of excellence, integrity, and innovation across locations
- Support recruiting, training, and team building across all restaurants in the market
- Provide coaching and feedback to elevate team performance
- Assist with conflict resolution and employee relations
Requirements
- Extensive experience in multi-restaurant leadership in a full-service restaurant company
- Experience in a polished/upscale casual dining restaurant company
- Strong passion for delivering exceptional guest experiences with a guest-centric mindset
- Proven track record in driving sales growth and achieving KPIs
- Strong financial acumen
- Proficiency in POS and corporate software systems
- Excellent interpersonal communication, critical thinking, and emotional intelligence
- Prior experience in opening restaurants is strongly preferred
- Must reside within the Tennessee market, ideally Nashville, TN
- Must be able to travel extensively, up to 75% of the time
- Ability to perform essential functions including prolonged standing, walking, and other physical tasks, with or without reasonable accommodation
Core Competencies
Demonstrates extensive experience in multi-restaurant leadership, driving sales growth, and achieving KPIs while ensuring compliance with brand standards and operational excellence. Capable of mentoring teams, fostering a guest-centric culture, and implementing innovative sales strategies to enhance performance across multiple locations.
Highest-signal resume keywords
- Multi-Restaurant Leadership
- Sales Growth Strategy
- Financial Acumen
- Guest-Centric Mindset
- POS Software Proficiency
ATS Optimization Keywords
Hard Skills
- Sales Growth
- KPI Achievement
- Cost Control
- Market Trend Analysis
- Restaurant Opening Experience
Soft Skills
- Interpersonal Communication
- Critical Thinking
- Emotional Intelligence
- Coaching and Feedback
- Conflict Resolution
Industry Keywords
- Full-Service Restaurant
- Upscale Casual Dining
- Health Codes Compliance
- Safety Protocols
- Team Building
Tools & Technologies
- POS Systems
- Corporate Software Systems