Architecture Services COE Program Analyst

Jones Lang LaSalle Incorporated; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated is seeking an Architecture Services COE Program Analyst in Charlotte, NC. The role focuses on analytic and coordination support for program strategy, vendor management, and sourcing initiatives across client programs.

You will deliver data-driven insights, create Excel/PowerPoint deliverables, and present findings to senior leadership. This on-site role requires strong communication and self-starting accountability in a fast-paced environment.

Qualifications

• Bachelor's degree from an accredited institution required.
• 1–3 years of experience in a similar role.
• Detail-oriented and organized; able to plan multiple projects.
• Strong written and oral communication skills.
• Proficient with Microsoft Office programs including Excel, PowerPoint, Word, Outlook.
• Advanced Excel features including VLOOKUP, INDEX-MATCH, PivotTables.

Responsibilities

• Supports program strategy on large sourcing and vendor management projects.
• Analyzes data, vendor performance metrics, datasets, and RFI/RFP responses for insights.
• Creates Excel and PowerPoint deliverables with visual analyses and scoring models.
• Translates large datasets into concise metrics for decision-making.
• Performs data lookups, cross-referencing, and verification across sources to ensure data integrity.
• Manages multiple analytical projects from initiation to completion with minimal supervision.
• Presents evaluation findings and recommendations to senior leadership.
• Prepares reports, meeting minutes, and program documentation; maintains SharePoint templates.
• Collaborates with stakeholders and supports sourcing, onboarding, and program launches.

Skills

Analytical skills

Vendor management

Data visualization

Advanced Excel

PowerPoint

Communication skills

Self-starter

Program coordination

Education

Bachelor's degree

Tools

Excel

PowerPoint

SharePoint

Word

Outlook

Job description

Architecture Services COE Program Analyst – JLL

What this job involves:

Provides analytical and coordination support for program strategy, vendor management, and sourcing initiatives on assigned JLL client programs. Delivers data-driven insights and actionable deliverables that support strategic decision-making and superior client service.

What your day-to-day will look like:

Supports program strategy team on large complex sourcing and vendor management projects and assignments.

Analyzes complex data including vendor performance metrics, evaluation datasets, portfolio coverage information, and RFI/RFP responses to deliver actionable insights supporting program strategy and strategic provider selection decisions.

Creates clear, well-organized Excel and PowerPoint deliverables including data visualizations, comparison tables, scoring models, vendor comparison analyses, evaluation reports, and executive presentations.

Translates large datasets into concise metrics, scorecards, and analytical reports for decision-making and stakeholder review.

Conducts thorough data lookups, cross-referencing, and verification across multiple vendor sources, firm databases, portfolio systems, and program information to ensure data integrity throughout RFI/RFP evaluation and program processes.

Utilizes advanced Excel functions (VLOOKUP, INDEX-MATCH, pivot tables, complex formulas), data visualization tools, and analytics platforms to process RFI/RFP responses, vendor performance information, and program data.

Independently manages multiple concurrent analytical projects from initiation through completion with minimal oversight, including vendor database development, evaluation scoring systems, and geographic coverage analysis.

Leads stakeholder communications and presents evaluation findings, comparative analyses, and recommendations to senior leadership and program stakeholders.

Prepares reports, presentations, meeting minutes, and program documentation.

Manages all program documentation including templates, tracking systems, and program files.

Maintains best practices documentation on SharePoint site.

Proactively identifies data quality issues, evaluation process bottlenecks, program risks, and process improvements; develops solutions and implements corrective actions without prompting.

Builds and maintains professional relationships across key program stakeholders including JLL team members, partner organizations, client leadership, and vendor network.

Provides analytical and coordination support for sourcing, selection, onboarding, and program launch phases.

Supports program coordination activities including evaluation meeting preparation, vendor coordination logistics, executive communications, and program documentation.

Administrative duties to include coordinating travel arrangements, expense report preparation, organizing meetings, and supporting team logistics.

Actively collaborates with stakeholders and leverages platform support resources.

Assists with client communication, conferences, and program events.

Provides superior client service in all interactions with client stakeholders and vendor partners.

Contributes to the growth of JLL's capabilities and program best practices.

Any and all other duties assigned.

Required Qualifications:

• Bachelor's degree from an accredited institution required.
• 1-3 years of experience working in a similar role.
• Detail-oriented and organized—must have ability to proactively plan for multiple projects at a time.
• Strong communication skills—both written and oral.
• Proficient with Microsoft programs such as PowerPoint, Word, Outlook, Excel, etc.
• Advanced Excel proficiency required including expertise with complex formulas (VLOOKUP, INDEX-MATCH, pivot tables).
• Must be a self-starter—able to start and complete projects independently.
• Proactive—does not wait for tasks to be asked, but always prompts to identify what else can be done.
• Customer Focus—dedicated to meeting the expectations and requirements of the external and internal customer, acts with customer in mind, establishes and maintains effective relationships with customers, and gains their trust and respect.
• Dealing with Ambiguity—can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture.
• Interpersonal Savvy—relates well to all kinds of people, inside and outside the organization, uses diplomacy and tact.

Location:

On-site –Charlotte, NC, Deerfield Beach, FL, Plano, TX

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL Privacy Notice

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.