Architect - Enterprise Application - SAP N 4D

1401 Genpact India Pvt. Ltd.; United States; Remote; USD 130,000 - 190,000; Full time

Job summary

Genpact is seeking a Technical Integration Leader to oversee the health and evolution of our enterprise integration platforms. You will bridge development, IT operations, and business stakeholders to ensure secure, high-availability integrations and drive continuous improvement.

You’ll lead global teams, coordinate incident responses (P1/P2), define standards, and enforce runbooks while aligning security with data privacy and compliance policies across the landscape.

Qualifications

• Bachelor’s degree in computer science or equivalent experience.
• Hands-on experience in enterprise integration, middleware architecture, or IT operations.
• Deep understanding of modern integration platforms (iPaaS, API Management, EDI, ETL, Event Driven).

Responsibilities

• Oversee the daily operations and health of enterprise integration platforms, implementing robust monitoring and alerting mechanisms to ensure high availability, optimal performance, and minimal downtime.
• Manage system capacity, coordinate infrastructure scaling, and conduct regular High Availability and Disaster Recovery (HA/DR) testing.
• Partner with managed service providers and cloud partners to ensure underlying infrastructure and platforms are properly maintained and patched, driving incident analysis and problem management
• Act as the primary technical escalation point for critical (P1/P2) operational issues and integration failures.
• Define and enforce integration standards, operational runbooks, and best practices for deployment, monitoring, and error handling.
• Ensure all integrations comply with security standards. Manage technical security configurations, maintain operational documentation and assist with technical audits, ensuring strict adherence to data privacy and compliance policies.

Skills

EDI System

EDA

ETL

iPaaS

Technical Integrations

Education

Bachelor’s degree in Computer Science

Bachelors - Computer Engineering

Bachelors - Information Technology

Masters - Software Engineering

Certification: CISSP

Job description

Architect - Enterprise Application - SAP N

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Job Description: Technical Integration Leader

The Technical Integration Leader is responsible for overseeing the technical health, operations, and strategic enhancement of the organization’s enterprise integration platforms. This role serves as the bridge between development teams, IT operations, and business stakeholders, ensuring that all integrations components run smoothly, securely, and efficiently. The Technical Integration Leader will provide deep technical expertise and strong leadership to support global business processes, manage high-priority incidents, and drive continuous improvement across the integration landscape.

What are we looking for?

• Bachelor’s degree in computer science - or equivalent in experience
• Hands-on experience in enterprise integration, middleware architecture, or IT operations.
• Deep understanding of modern integration platforms (iPaaS, API Management, EDI, ETL, Event Driven).
• Excellent analytical, problem-solving abilities, interpersonal and organizational skills, including an ability to work with people from different countries and cultures.
• Strong communication skills, with the ability to translate complex technical issues into executive-level summaries and reports.
• Proven experience working with global, cross-functional teams.

Key responsibilities:

• Oversee the daily operations and health of enterprise integration platforms, implementing robust monitoring and alerting mechanisms to ensure high availability, optimal performance, and minimal downtime.
• Manage system capacity, coordinate infrastructure scaling, and conduct regular High Availability and Disaster Recovery (HA/DR) testing.
• Partner with managed service providers and cloud partners to ensure underlying infrastructure and platforms are properly maintained and patched, driving incident analysis and problem management
• Act as the primary technical escalation point for critical (P1/P2) operational issues and integration failures.
• Define and enforce integration standards, operational runbooks, and best practices for deployment, monitoring, and error handling.
• Ensure all integrations comply with security standards. Manage technical security configurations, maintain operational documentation and assist with technical audits, ensuring strict adherence to data privacy and compliance policies.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online

Required Skills

EDI System, Event Driven Architecture (EDA), Extract Transform Load (ETL), Integration Platform as a Service (iPaaS), Technical Integrations

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Application - SAP N

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information,sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.