Archery Technician

Socket.dev; West Des Moines (IA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

ESOP

401(k) Roth

Associate discounts

Health coverage

Paid time off

Holiday pay

Maternity leave

Bereavement leave

Job summary

Scheels Bow Technicians provide world-class service through expert fitting, repair, and maintenance of bows and archery equipment to meet the customers' needs. This position combines technical skills and customer focus to represent Scheels as friendly, knowledgeable, and courteous to both customers and fellow associates.

The ideal candidate will have a high school diploma or GED (or 3 months related experience) and be able to perform physical tasks such as lifting up to 100 pounds.

Qualifications

• High school diploma or GED, or 3 months related experience.
• Strong customer service orientation and attention to detail.
• Ability to follow safety requirements and instructions.
• Ability to perform physical tasks such as standing, bending, and lifting as required.

Responsibilities

• Carefully follow instructions per the specific requests of the customer, while maintaining safety requirements
• Setting up bows with accessories
• Tuning Bows
• Repair of bows
• Stringing bows
• Communicate the process of repair and suggestions for ongoing maintenance
• Maintain an orderly and immaculate appearance of personal workspace, archery bench, back stock space, and surrounding areas
• Attend sales and product knowledge training meetings when required
• Be knowledgeable to answer questions concerning location, price, and use of merchandise
• Stock shelves, counters, or tables with merchandise
• Contact vendors to order and follow up on repair part orders
• Assist with customer trade-ins

Skills

Bow tuning

Repair skills

Customer service

Safety procedures

Education

High school diploma or GED

Job description

Scheels Company Goals

We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Overview

Scheels Bow Technicians provide world-class service through expert fitting, repair, and maintenance of bows and archery equipment to meet the customers' needs. This position combines technical skills and customer focus to represent Scheels as friendly, knowledgeable, and courteous to both customers and fellow associates.

What We Commit To – Our Employee Ownership Values

Delivering a Personalized WOW Customer Experience

• Every customer interaction is an opportunity to exceed expectations
• We focus on making every visit memorable, personalized, and impactful

Having a Team-First, Winning Mentality

• We succeed together by supporting one another and celebrating team wins
• Collaboration and unity drive our performance and customer experience

Learning and Adapting to Constant Change

• We embrace growth, innovation, and feedback
• Change is not a barrier–it’s a catalyst for improvement and excellence

Taking Pride in Our Work and Thinking Like Owners

• Every task matters, and we take full responsibility for the results
• Ownership means accountability, care, and drive to go above and beyond

Expecting Honesty and Integrity in All That We Do

• Trust is the foundation of our relationships–with customers and with each other
• We act with transparency, fairness, and respect at all times

Responsibilities

• Carefully follow instructions per the specific requests of the customer, while maintaining safety requirements
• Service bows include:
• Setting up bows with accessories
• Tuning Bows
• Repair of bows
• Stringing bows
• Communicate the process of repair and suggestions for ongoing maintenance
• Maintain an orderly and immaculate appearance of personal workspace, archery bench, back stock space, and surrounding areas
• Attend sales and product knowledge training meetings when required
• Be knowledgeable to answer questions concerning location, price, and use of merchandise
• Stock shelves, counters, or tables with merchandise
• Contact vendors to order and follow up on repair part orders
• Assist with customer trade-ins

Education & Experience

The ideal candidate will have a high school diploma or general education degree (GED), or 3 months of related experience, or an equivalent combination of education, training, and experience.

Physical Requirements/Lifting Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work

Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Must be able to also exert up to 50 - 80 lbs of pulling force regularly.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Schedule

Must be flexible to work assigned schedule between 5p.m. and 9p.m., Monday through Friday, 9:30a.m.-9:00p.m., Saturday, and 10:30a.m. and 6 p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month. Average hours per week is 20-25 hours.

Salary Range

$16/ Hour plus a store discount on purchases

Benefits

• Employee Stock Ownership Plan (ESOP)
• 401(k) with Roth options
• associate discounts
• full health coverage—including medical, HSA, dental, and vision
• accident and hospital indemnity insurance
• an Employee Assistance Program
• time to recharge through paid time off
• holiday pay
• maternity leave
• bereavement leave
• (Note: Additional leave benefits may apply based on your state of employment.)

Learn more about what it means to be an owner at SCHEELS on our Careers Page.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.