Arcade Guest Experience Associate

Round1 Entertainment Inc; Humble (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

1 hour to play arcade games

90 minutes of bowling per week

1 hour of karaoke/billiards per week

50% food discount per shift

1 complimentary beverage per shift

Job summary

Round1 Entertainment Inc. in Humble, TX seeks friendly staff for guest services in a fun, high-energy environment. A high school diploma or GED is required, and weekend/closing shifts are preferred to accommodate business hours.

Key duties include engaging customers, maintaining arcade and bowling areas, handling phone inquiries, and supporting inventory and cleanliness standards across the venue.

Qualifications

• High School diploma or GED required.
• 1–2 years of experience in hospitality or retail environment preferred.

Responsibilities

• Engage customers during shifts to determine needs and satisfaction.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and visually attractive for customers.
• Respond politely with a friendly demeanor to customer requests.
• Answer phones for general inquiries.
• Perform special projects as assigned by management.

Skills

Customer service

Hospitality

Communication

Phone handling

Education

High School diploma or GED

Job description

Round1 Entertainment Inc. in Humble, TX seeks friendly staff for guest services in a fun, high-energy environment. A high school diploma or GED is required, and weekend/closing shifts are preferred to accommodate business hours.

Key duties include engaging customers, maintaining arcade and bowling areas, handling phone inquiries, and supporting inventory and cleanliness standards across the venue.