Arcade Game Field Technician - Travel-Heavy, Benefits

Shaffer Distributing; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee ownership

Competitive pay

401(k) with company match

Medical, dental, vision, life &dis

Paid vacation and holidays

Company provided cell phone and use of

company vehicle for work purposes only

Job summary

Shaffer is seeking an Arcade Game Field Service Technician to repair, refurbish, install, and move equipment across the U.S., with a Dallas base. This hands-on role requires travel within a 3-hour radius and frequent overnight stays on installation projects.

You'll troubleshoot electrical, mechanical, and basic computer issues, respond to service calls, and work with customers to deliver a great experience. A valid driver’s license and strong problem-solving skills are essential.

Qualifications

• 2-5 years of technical/mechanical experience.
• Field Service experience.
• Some night and weekend on-call/rotation availability for service calls.
• Arcade or amusement equipment experience is a plus.
• Maintenance or mechanic experience a plus.
• Valid Driver's License; Ability to pass MVR and criminal background histories. Clean driving record is essential.
• Strong troubleshooting skills and technical aptitude.
• Self-starter who works well independently.
• Customer-focused and dependable.
• Ability to lift 50+ lbs and use warehouse equipment.
• Ability to bend, stoop, kneel, and squat repeatedly.
• Ability to climb ladders (up to 12 ft) and work in tight spaces such as ceilings or attics.
• Willing to obtain a DOT medical card and drive a small box truck.

Responsibilities

• Repair and refurbish arcade games, vending machines, pool tables, dart boards, ATMs, and related equipment.
• Troubleshoot electrical, mechanical, and basic computer/board issues.
• Respond to service calls and deliver a great customer experience.
• Assist with installation projects at Family Entertainment Centers across the U.S.
• Help with equipment moves and deliveries (local and out-of-town).
• Collect and count money.

Skills

Technical experience

Mechanical skills

Field service experience

Troubleshooting

Driver's license

Willing to travel

Job description

Shaffer is seeking an Arcade Game Field Service Technician to repair, refurbish, install, and move equipment across the U.S., with a Dallas base. This hands-on role requires travel within a 3-hour radius and frequent overnight stays on installation projects.

You'll troubleshoot electrical, mechanical, and basic computer issues, respond to service calls, and work with customers to deliver a great experience. A valid driver’s license and strong problem-solving skills are essential.