Arcade Game Field Service Tech — Travel & Benefits

Shaffer Distributing Company; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee ownership

Competitive pay

401(k) with match

Medical, dental, vision, life &/or

Paid vacation and holidays

Company vehicle

Job summary

Shaffer Distributing Company is seeking an Arcade Game Field Service Technician who will repair, refurbish, and install arcade games and related equipment across the Dallas region and beyond. You will travel 75-80% for installation projects and support local service calls, with potential 3–5 overnight stays per trip.

Candidate should have 2–5 years in technical roles, a valid driver's license, and the ability to lift 50+ lbs. We value reliability, customer focus, and the willingness to travel.

Qualifications

• 2–5 years of technical/mechanical experience.
• Field service experience.
• Willingness for night/weekend on-call rotation.

Responsibilities

• Repair and refurbish arcade games, vending machines, pool tables, dart boards, ATMs, and related equipment.
• Troubleshoot electrical, mechanical, and basic computer/board issues.
• Respond to service calls and deliver a great customer experience.
• Assist with installation projects at Family Entertainment Centers across the U.S.
• Help with equipment moves and deliveries (local and out-of-town).
• Collect and count money.

Skills

Field service

Technical & mechanical

Troubleshooting

Driver's license

Independence

Job description

Shaffer Distributing Company is seeking an Arcade Game Field Service Technician who will repair, refurbish, and install arcade games and related equipment across the Dallas region and beyond. You will travel 75-80% for installation projects and support local service calls, with potential 3–5 overnight stays per trip.

Candidate should have 2–5 years in technical roles, a valid driver's license, and the ability to lift 50+ lbs. We value reliability, customer focus, and the willingness to travel.