Arcade & Bowling Machine Technician – Hands-On Maintenance

Round One Entertainment Inc.; Gurnee (IL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Arcade time

Bowling time

Karaoke access

Food discount

Job summary

Round One Entertainment Inc. in Gurnee, IL seeks a Technician to oversee, maintain, and repair arcade and bowling machines within a busy venue. You will address customer concerns and perform preventive maintenance in a high-noise, high-activity environment.

The role requires strong communication and problem-solving skills, a customer-service mindset, and the ability to work varying shifts, including weekends and holidays. Prior related experience preferred.

Qualifications

• Strong customer service and interpersonal skills.
• Solid communication and analytical thinking skills.
• Ability to work with diverse groups and maintain professionalism.

Responsibilities

• Responds to machine malfunctions; analyzes root causes.
• Assist with installation, maintenance, and repairs of arcade/bowling machines.
• Identify common problems in controls and audio systems.

Skills

Customer service

Interpersonal skills

Communication

Critical thinking

Analytical thinking

Education

Two-year exp

Job description

Round One Entertainment Inc. in Gurnee, IL seeks a Technician to oversee, maintain, and repair arcade and bowling machines within a busy venue. You will address customer concerns and perform preventive maintenance in a high-noise, high-activity environment.

The role requires strong communication and problem-solving skills, a customer-service mindset, and the ability to work varying shifts, including weekends and holidays. Prior related experience preferred.