Arcade Attendant - Part Time (Harrah's Laughlin)

Caesars Entertainment; Laughlin (NV); On-site; USD 17,000 - 22,000; Part time

Job summary

Caesars Entertainment’s Harrah's Laughlin seeks an Arcade Attendant to deliver friendly, family-style service in the arcade surroundings. The role is on-site and part-time, requiring a positive attitude and strong guest interaction to maximize arcade revenues and guest satisfaction.

The attendant will learn game details, kiosk and redemption operations and assist guests while maintaining safety and cleanliness across the arcade area.

Qualifications

• Must be 16 years of age or older.
• Fluent in English and able to communicate clearly with guests.
• Ability to perform basic math skills for transactions.
• Courteous, welcoming demeanor and professional appearance.
• Ability to stand for extended periods and lift up to 75 pounds.

Responsibilities

• Provide friendly, courteous family-style service to guests in the assigned area.
• Offer information about the property, amenities and arcade products to guests.
• Develop knowledge of arcade games, prize assortments, Intercard kiosk and Redemption POS to assist guests.
• Monitor the arcade for safety and report any issues to Supervisor or Security.
• Handle cash accurately and follow bank procedures; sign out and secure funds as required.
• Assist with stock counts and other tasks as assigned by Supervisors/Manag ers.

Skills

English fluency

Basic math

Courteous attitude

Physical endurance

Customer service orientation

Job description

Arcade Attendant - Part Time (Harrah's Laughlin)

Laughlin, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Provided friendly, courteous Family-Style Service to guests while assisting guests in their assigned area. It displays a strong commitment to customer service through the delivery of our service standards, safety procedures and standard operating procedures.

How You Will Create the Extraordinary

• Demonstrates a pleasant and enthusiastic demeanor at all times. Smiling and eye contact are required.
• Provides accurate information regarding the property and the amenities it has to offer.
• Develops an exceptional understanding of the games within the Arcade and the prize assortments. Uses that knowledge to answer guest questions and proactively offers information to guests to build relationships and maximize Arcade revenues.
• Becomes knowledgeable regarding the Intercard kiosk operations as well as the Redemption POS operations to assist guests appropriately and accurately.
• Actively monitors the Arcade to ensure a safe environment for guests of all ages. Reports any suspicious persons or activity to the Supervisor or Security immediately.
• Addresses minor game and kiosk issues to avoid inconvenience and frustration for our Arcade guests. Reports unresolved issues to the Supervisor.
• Maintains a clean, safe, and fun area for the maximum enjoyment of our guests.
• Uses proper cash handling procedures for any assigned bank funds. Maintains accuracy while processing sale transactions and making changes. Signs out, secures, utilizes, and returns bank funds according to policy.
• Complete any stock counts or other projects assigned by the Supervisor/Manager.

What You Will Need

• Must be 16 years of age or older.
• Literate and fluent in English.
• Ability to perform basic math skills.
• Courteous attitude.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies.
• Non-Gaming License, NV.
• Candidates must be able to respond calmly in a crisis and in demanding situations, particularly when the situations involve customer or employee conflicts.
• Must be able to speak, write and understand English.
• Must be able to stoop, and bend, as well as maneuver up and down stairs.
• They must be able to lift up to 75 pounds.
• You must have physical ability to walk/run 5+ miles during a workday and be capable of standing during the length of one’s shift.
• Ability to stand and walk for the entire shift and mobility to move easily around the entire property.
• Must be able to tolerate areas containing varying noise, temperature levels, illumination, vibration, crowds, and air quality.
• Must be able to respond to visual and aural cues. Must maintain a clean driving record.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.