Arcade Attendant - Part Time

Peppermillcareers; Reno (NV); On-site; USD 17,000 - 21,000; Part time

Job summary

Peppermill Reno is hiring an Arcade Attendant (Part Time) to ensure guest satisfaction with purchases, prize redemptions, and gameplay. You will guide guests on how to use arcade systems, manage tickets, and assist with club benefits.

The role requires strong guest service, clear communication, and the ability to multitask across game stations while maintaining a clean and safe environment for all visitors in Reno, NV.

Qualifications

• Demonstrated excellent guest service and patron care.
• Strong verbal communication and listening skills.
• Ability to interact well with both kids and adults in a fast-paced environment.
• Basic understanding of arcade game operations and instructions.
• Accurate ability to handle cash and give correct change.
• Capability to lift up to 15 lbs as needed.
• Ability to multitask across multiple game stations.
• Comfort with reading small numerical values on tickets or displays.
• Willingness to follow a detailed daily checklist and procedures.

Responsibilities

• Provide superior guest service at the arcade.
• Instruct guests on games, debit cards, redemptions, and club benefits.
• Sell debit cards, tickets and party packages.
• Redeem merchandise and manage prize rewards.
• Report equipment issues to lead or manager.
• Clean, test and detail arcade games for safe play.
• Enforce arcade rules and safety guidelines.
• Communicate guest or operational issues promptly to staff.

Skills

Guest service

Verbal communication

Interacting with children and adults

Arcade game operation

Make change accurately

Lift 15 lbs

Multitask

Read small numbers

Daily checklist

Job description

Job Opening :: Arcade Attendant - Part Time

To ensure guest service needs regarding purchases, prize redemption and game play in the arcade. Create and maintain a clean, safe and enjoyable environment for all guests.

Essential Functions:

• Providing superior guest service
• Instruct guests on the products of the facility and how to use them (i.e. games, debit card system, redemption purchases and arcade club)
• Sell debit cards, redemption tickets and party packages
• Redeem redemption merchandise
• Communicate any equipment malfunction to technician, lead or manager
• Cleaning, detailing and testing games
• Ensure all guests are following the rules
• Communicate any guest or other issues to a lead or manager ASAP

Qualifications:

• Possess excellent guest service skills
• Possess good verbal communication skills.
• Ability to interact well with children and adults
• Ability to understand basic arcade game operation
• Ability to make change accurately
• Ability to lift 15 lbs. weight from the floor.
• Ability to multitask.
• Ability to read small numbers.
• Ability to accurately complete a detailed daily checklist