Arcade Attendant — High-Energy Guest Service & Growth

Kart Directory; Texas; Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

401k with company match

Job summary

Andretti Indoor Karting & Games in Texas is seeking an Arcade Attendant to join our team. This part-time role focuses on anticipating guest needs and delivering a fun, high-energy atmosphere while upholding Andretti's standards of guest satisfaction.

You will greet guests, explain game rules, maintain arcade displays, and assist with minor repairs. Prior guest service experience is a plus; training is provided and opportunities for growth exist within a fast-paced family entertainment

Qualifications

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Responsibilities

• Welcome visitors by greeting them in a friendly and positive manner.
• Project and articulate racing requirements and safety guidelines in a friendly and confident manner to Guests.
• Conduct redemption inventory and ensure displays are completely full.
• Perform minor repairs on games: Explains operation of games to Guests.
• Notify Game Techs of any machine errors and return game play credit to guests.
• Deliver energetic guest service with a sense of urgency.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with any Guest recovery and ensure positive Guest experiences.
• Maintain constant working knowledge of Andretti brand, product and policies & procedures.
• Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.
• Be aware and knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Prior guest service or hospitality experience is preferred.

Skills

Customer service

Hospitality mindset

Flexible schedule

Education

High School Diploma or equivalent

Job description

Andretti Indoor Karting & Games in Texas is seeking an Arcade Attendant to join our team. This part-time role focuses on anticipating guest needs and delivering a fun, high-energy atmosphere while upholding Andretti's standards of guest satisfaction.

You will greet guests, explain game rules, maintain arcade displays, and assist with minor repairs. Prior guest service experience is a plus; training is provided and opportunities for growth exist within a fast-paced family entertainment