Arcade Attendant - Guest Experience & Game Safety

Family Entertainment Group, LLC; Columbia Township (MO); On-site; USD 15,153 - 17,908; Full time

Job summary

Family Entertainment Group, LLC is seeking an Arcade Attendant at a Missouri family entertainment center. The role focuses on delivering outstanding guest service, supporting arcade operations, maintaining equipment, and keeping a clean, organized environment.

You will greet guests, handle cash and vouchers, answer questions about games and merchandise, restock prizes, and assist with basic game maintenance. Flexibility for nights, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent required.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Basic math and cash-handling skills.
• Able to lift up to 30 pounds and stand for extended periods.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and elevate when necessary.
• Clean games, tables, counters, and shelves to maintain a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.
• Perform any other duties as assigned by the General Manager.

Skills

Friendly demeanor

Customer service

Cash handling

Communication skills

Education

High school diploma or equivalent

Job description

Family Entertainment Group, LLC is seeking an Arcade Attendant at a Missouri family entertainment center. The role focuses on delivering outstanding guest service, supporting arcade operations, maintaining equipment, and keeping a clean, organized environment.

You will greet guests, handle cash and vouchers, answer questions about games and merchandise, restock prizes, and assist with basic game maintenance. Flexibility for nights, weekends, and holidays is required.