Arcade Attendant

Fantasy Claw Arcade, Inc.; Honolulu (HI); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly wage

Free tokens and discounts

Opportunities for growth

Job summary

Fantasy Claw Arcade, Inc. in Honolulu, Hawaii is looking for a Gamekeeper to create a fun and welcoming experience for guests. This role includes handling transactions, maintaining cleanliness, and assisting in daily operations.

The ideal candidate is friendly, dependable, and at least 16 years old, with a passion for providing excellent customer service. Benefits include competitive pay, free tokens, and opportunities for growth.

Qualifications

• Friendly, upbeat communicator with strong customer service skills.
• Dependable and punctual.
• Must be at least 16 years old.

Responsibilities

• Greet and assist guests with enthusiasm.
• Promote token packages and loyalty programs.
• Maintain a clean and organized arcade environment.

Skills

Customer service skills

Communication skills

Detail-oriented

Ability to multitask

Basic math skills

Job description

Status: Full and Part-Time / Hourly
Reports To: Store Manager

Position Summary: The Gamekeeper is the frontline face of the arcade, responsible for creating a fun, welcoming experience for every guest. This role handles transactions, restocks prizes, maintains cleanliness, and assists with daily operations to keep the arcade running smoothly.

Key Responsibilities

• Greet and assist guests with enthusiasm, professionalism, and a focus on outstanding customer service
• Promote token packages, arcade promotions, and loyalty programs
• Assist customers with operating claw machines and redeeming prizes
• Operate the POS system for transactions and reloads
• Answer guest questions and resolve issues promptly and professionally
• Maintain a clean, organized, and safe arcade environment, including machines and store presentation
• Restock plushies, prizes, and merchandise regularly
• Monitor token usage and track inventory as needed
• Report any technical or maintenance issues to management
• Perform opening, mid-shift, and closing duties, including register counts and store prep
• Create a fun and memorable experience that encourages repeat visits

Skills & Requirements

• Friendly, upbeat, and confident communicator with strong customer service skills
• Dependable, punctual, and detail-oriented
• Ability to multitask and thrive in a fast-paced environment
• Comfortable with basic technology, including POS systems and mobile apps
• Basic math and cash handling skills
• Previous experience in retail, sales, or customer service preferred
• Must be at least 16 years old
• Available to work evenings, weekends, and holidays

Benefits

• Competitive hourly wage
• Free tokens and discounts
• Fun and interactive work environment
• Opportunities for growth and advancement

Ready to be part of the fun? Apply today and join the Fantasy Claw Arcade team!