Arcade Associate

Round1 Entertainment Inc; Mentor (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Free play credits

Scholarly and team-building events

Flexible scheduling

Family-friendly work environment

Job summary

Round1 Entertainment Inc. in Mentor, OH, seeks a guest services associate to greet customers, guide them through our arcade, bowling, and karaoke venues, and ensure an enjoyable experience.

The role emphasizes friendly interaction, efficient assistance, and teamwork in a fast-paced, high-energy environment. Availability on nights and weekends is preferred to support peak periods and events.

Qualifications

• High School diploma or GED is required.
• 1–2 years of experience in a hospitality or retail environment is preferred.

Responsibilities

• Engage customers to determine their needs during shifts.
• Maintain inventory levels in amusement games.
• Keep games and counters clean and visually attractive for customers.
• Respond to customer requests promptly and politely with a friendly demeanor.
• Answer phone inquiries for general information.
• Perform special projects and other duties as assigned by management.

Education

High School diploma or GED

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

Availability on nights and weekends is preferred.

Essential Duties:

• During assigned shifts engage customers to determine whether their needs are met.
• Maintain inventory levels in amusement games.
• Maintain games and counters clean and visibly attractive to customers’ eyes.
• Respond responsively, and politely with a friendly demeanor to customers’ requests.
• Answers phone calls for all general inquiries.
• Performs special projects and other miscellaneous duties as assigned by management.

Non-Essential Duties:

• Conducts alcohol and age restriction control by company policies.
• Conducts lost and found procedures according to company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• High School diploma or GED.
• Minimum of one to two years of experience in a hospitality or retail environment.

Work Environment:

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.

Benefits:

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.