Arcade Associate

Round1 Entertainment Inc; Albuquerque (NM); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

1 hour to play arcade games per week

90 minutes of bowling per week

50% discount on food items per working shift

1 complimentary beverage per working shift

Job summary

Round1 Entertainment Inc in Albuquerque, New Mexico is hiring for a customer service role that involves engaging customers, maintaining the arcade environment, and responding to inquiries. The position requires a high school diploma and hospitality experience, with open availability preferred.

Responsibilities include maintaining the cleanliness of games, working in a loud and active environment, and assisting customers as needed. The job offers various perks including free game time and discounts on food.

Qualifications

• Minimum of one to two years of experience in a hospitality or retail environment.
• Open availability for shifts, especially opening and closing.

Responsibilities

• Engage customers during assigned shifts.
• Maintain cleanliness of games and counters.
• Answer phone calls for general inquiries.

Skills

Customer engagement

Inventory management

Communication

Hospitality experience

Education

High School diploma or GED

Job description

Essential Duties

• During assigned shifts engage customers to determine whether their needs are met.
• Maintain inventory levels in amusement games.
• Maintain games and counters clean and visibly attractive to customers’ eyes.
• Respond responsively, and politely with a friendly demeanor to customers’ requests.
• Answers phone calls for all general inquiries.
• Performs special projects and other miscellaneous duties as assigned by management.

Non‑Essential Duties

• Conducts alcohol and age restriction control by company policies.
• Conducts lost and found procedures according to company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• High School diploma or GED.
• Minimum of one to two years of experience in a hospitality or retail environment.
• Open availability, especially opening and closing shifts, are preferred.

Work Environment

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
• Lifting and/or moving up to 100 lbs with assistance is required.

Benefits

• 1 hour to play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 complimentary beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.