ARC Sales and Production Associate

The Salvation Army; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for a Sales and Production Associate to join their team. This role is vital in maintaining a welcoming environment in a production store, where you will assist with various duties that enhance customer experiences and support the rehabilitation program. You will play a key role in managing donations, ensuring the store is well-stocked, and providing excellent customer service. If you are passionate about making a difference and enjoy working in a collaborative setting, this opportunity is perfect for you. Join a team dedicated to transforming lives through meaningful work and community support.

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Physical ability to stand for long periods and lift heavy items.

Responsibilities

• Maintain a pleasant work environment and good customer relationships.
• Assist with store operations and handle donations respectfully.
• Ensure store is stocked and maintain cleanliness.

Skills

Customer Service Skills

Effective Communication

Ability to Follow Directions

Physical Stamina

Ability to Lift 50 Pounds

Job description

Overview

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area. The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.

Responsibilities

• Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
• Assist, as required, with store operations.
• Serve all customers in a courteous and efficient manner.
• Handle all donations with care and donors with respect and courtesy.
• Handle merchandise as directed, always maintaining proper categories and colorization.
• Ensure that store is sufficiently stocked and “ragged out” in accordance with the “ARC COMMAND RAG OUT CALENDAR.”
• Assist in cleaning and general maintenance of store property.
• Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
• Maintain a clean and clutter free work area.
• Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations manual.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries an example of professional conduct, work habits, and supervision (as directed by Supervisor).
• Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.

Qualifications

• Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
• Excellent customer service skills.
• Ability to understand and follow directions.
• Ability to stand for long periods of time.
• Ability to lift 50 pounds.