ARC Resource Specialist (Litigation)

Blank Rome LLP; Los Angeles (CA); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Blank Rome LLP in Los Angeles is seeking an ARC Resource Specialist to support attorneys and deliver high-level service to internal and external clients. The role is hybrid, onsite 4 days per week within commuting distance of the LA office, reporting to the Director of Support Services.

You will manage documents, coordinate resources, assist with technology improvements, and ensure confidentiality across the firm.

Qualifications

• 7+ years of legal secretarial and customer service experience.
• Notary Public preferred.
• Strong communication skills (verbal and written) with the ability to develop positive working relationships (in-person and virtually).
• Meticulous attention to detail and accuracy.
• Ability to manage multiple tasks with effective organizational skills.
• Proven problem solving, critical thinking, and decision-making skills.
• Unquestioned integrity and professionalism.
• Ability to communicate respectfully.
• Ability to provide support to attorneys virtually.
• Ability to work under pressure and deliver accurate results.
• Ability to process and receive detailed instructions and information through oral and written communication.
• Proficient in Microsoft Suite (Word, Excel, Outlook, Teams).

Responsibilities

• Create, edit, format and proofread documents, spreadsheets and presentations.
• Prepare legal documents for court filing and electronic filing.
• Promptly respond to attorney requests via written, verbal or electronic communication.
• Effectively and efficiently manage work and information requests, including document management, scheduling and coordination of firm resources.
• Help attorneys and team members apply new technology to improve efficiency and quality of work product.
• Hands-off work with detailed instructions to team members to prevent any compromises in work product.
• Smoothly handle multiple demands and shifting priorities across all firm offices.
• Maintain Extranet data and FTP sites for attorneys and clients.
• Perform other responsibilities as assigned.
• Work additional hours as needed to fulfill job requirements.

Skills

Legal secretarial

Customer service

Strong communication

Attention to detail

Multitasking

Problem solving

Integrity

Virtual support

Work under pressure

Detail oriented

Microsoft Office

Education

Notary Public preferred

Tools

Microsoft Office

Job description

Blank Rome is an Am Law 100 firm with 16 offices and 800 attorneys who provide comprehensive legal and advocacy services to clients operating in the United States and around the world. Our professionals have built a reputation for their leading knowledge and experience across a spectrum of industries and are recognized for their commitment to pro bono work in their communities. Since our inception in 1946, Blank Rome’s culture has been dedicated to providing top-level service to all of our clients and has been rooted in the strength of our diversity and inclusion initiatives. Our commitment to our core values and dedication to providing a supportive and inclusive work environment, allows the firm to attract and retain the brightest in the industry.

Job Overview

The ARC Resource Specialist virtually supports attorneys in delivering the highest level of service to internal and external clients. As a contributing team member, the ARC Resource Specialist, is proactive in balancing multiple work demands, taking personal responsibility for the quality and timeliness of their own and the team’s work product, and maintaining client and firm confidentiality. The ARC Resource Specialist knows who the attorneys are, their personal preferences and work styles.

This role has a hybrid working arrangement. Potential candidates must live within commuting distance the Los Angeles office to be onsite 4 days per week. In this role, you will report to the Director of Support Services.

Essential Functions

• Create, edit, format and proofread documents, spreadsheets and presentations.
• Prepare legal documents for court filing and electronic filing.
• Promptly respond to attorney requests via written, verbal or electronic communication.
• Effectively and efficiently manage work and information requests, including document management, scheduling and coordination of firm resources.
• Help attorneys and team members apply new technology to improve efficiency and quality of work product.
• Hands-off work with detailed instructions to team members to prevent any compromises in work product.
• Smoothly handle multiple demands and shifting priorities across all firm offices.
• Maintain Extranet data and FTP sites for attorneys and clients.
• Perform other responsibilities as assigned.
• Work additional hours as needed to fulfill job requirements.

The above essential functions represent the general nature and level of responsibilities for this position and is not intended to be an all-inclusive list. The firm may modify and amend any job description at any time in its sole discretion.

Skills/Qualifications

• 7+ years of legal secretarial and customer service experience.
• Notary Public preferred.
• Strong communication skills (verbal and written) with the ability to develop positive working relationships (in-person and virtually).
• Meticulous attention to detail and accuracy.
• Ability to manage multiple tasks with effective organizational skills.
• Proven problem solving, critical thinking, and decision-making skills.
• Unquestioned integrity and professionalism.
• Ability to communicate respectfully.
• Ability to provide support to attorneys virtually.
• Ability to work under pressure and deliver accurate results.
• Ability to process and receive detailed instructions and information through oral and written communication.
• Proficient in Microsoft Suite (Word, Excel, Outlook, Teams).

Compensation

The salary range for this role is $90,000 - $115,000. Actual salaries will depend on a candidate's geographic location, relevant experience, and skillset. The salary range listed is just one component of Blank Rome’s total compensation package for employees. Other monetary rewards include annual discretionary bonuses based on performance and profit-sharing contributions based on eligibility and firm profitability.

In addition, Blank Rome provides a comprehensive suite of benefits to promote health and financial security, including medical, dental, and vision insurance as well as life, accident, and disability insurance plans. The firm also provides the opportunity to participate in 401(k) retirement benefits, commuter benefits, and well-being programs.

EEO Statement

Blank Rome is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sexual orientation, gender, gender identity or expression, national origin, citizenship status, age, disability, genetic information, or any other status protected by law.

Our core values of respect for the individual, the community, and the law are clearly demonstrated in our ability to recruit and develop a diverse group of exceptionally talented attorneys and professional staff who enable us to best serve our clients and our communities.